Farfetch is a leading global marketplace for the luxury fashion industry. The Farfetch Marketplace connects customers in over 190 countries and territories with items from more than 50 countries and over 1,400 of the world’s best brands, boutiques, and department stores, delivering a truly unique shopping experience and access to the most extensive selection of luxury on a global marketplace.
OPERATIONS
We're passionate about operational excellence, acting with our customers and partners always in our heart. Covering the entire order journey, we create our online content, secure payments and fraud process compliance, ensure order fulfilment and delivery, while providing customer and partner care. In a nutshell, we love to create seamless and memorable luxury experiences for our customers all around the world.
PORTO
Our office is near Porto, in the north of Portugal, and is located in a vibrant business hub. It offers a dynamic and welcoming environment where our employees can connect and network with a large community of tech professionals.
THE ROLE
We are looking for a Supply Operations Specialist to perform tasks related to receiving, controlling and processing returns from our partners and customers as well as supporting the daily operation of the Farfetch Boutique and of our 3PL.
WHAT YOU'LL DO
- Receive, check and classify returns from our partners and customers
- Support the pre-owned initiative and process orders & returns
- Support the operation of our 3PL (daily comms and data entry, solving issues, etc.)
- Communicate and control the performance of the Farfetch Boutique and of our 3PL
- Support in daily activities (discounts management, tickets, etc.)
WHO YOU ARE
- Proven experience in an administrative role in a logistics or supply management environment
- Experienced in data entry and follow-up (excel, google sheets/slides, internal tools)
- Experienced working in a fashion environment preferably managing returns
- A professional with working experience with 3PL
- Focused and detail-oriented
- Able to perform physical tasks such as assembling, carrying and stacking boxes, packing and unpacking items, etc.
- Available to a temporary contract
REWARDS & BENEFITS
- Health insurance for the whole family, a flexible working environment and well-being support and tools
- Extra days off, a sabbatical program and days for you to give back for the community
- Training opportunities and free access to Udemy
- Flexible benefits program"
EQUAL OPPORTUNITIES STATEMENT
- FARFETCH is committed to being an inclusive workplace where diversity in all its forms is celebrated. We make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, marital status, medical condition as defined by state law, physical or mental disability, military service or veteran status, pregnancy, childbirth and related medical conditions, genetic information or any other classification protected by applicable federal, state or local laws or ordinances. If you require special accommodation, please let us know.
As a Supply Operations Specialist, you will perform tasks related to receiving, controlling and processing returns from our partners and customers as well as supporting the daily operation of the Farfetch Boutique and of our 3PL.
