Cricut is seeking an experienced and versatile Supplier Quality Engineer to join our Global Quality Engineering team in Johor Bahru, Malaysia. As a Supplier Quality Engineer, you will use your experience, expertise, and resourcefulness to identify, analyze and solve problems, develop goals and objectives to meet short-term and some long-term quality goals. The SQE will also focus on supplier quality management in a contract manufacturing setup, ensure supplier performance are well within company requirement, drive improvements to reduce the number of defects and Cost of Quality and ensure a world class customer experience. You should be able to drive the projects independently, represent QA concerns in meetings with cross-functional, project team and with contract manufacturing / supplier.
Responsibilities
- Ownership of Quality Control management process at contract manufacturing with a strong focus on continuous improvement of quality system.
- Conduct Cricut Pre Shipment Buy Off, yield tracking/improvement & Gemba Walk
- Perform periodic process audits & On-Going Reliability Test Audit at Contract Manufacturing.
- Maintain appropriate quality database and report Contract Manufacturing performance on Weekly basis.
- Work with Contract Manufacturing team to assure “zero defect” performance through root cause evaluation and driving corrective actions using Quality tools such as 8D, FMEA, poke yoke and control plans.
- Initiating SCAR/8D for any non-conformance including validating the corrective action.
- When needed, support Contract Manufacturer for supplier related issues
*ONLY APPLICABLE TO MALAYSIAN*
QUALIFICATION AND EXPERIENCE
- Bachelor’s degree in engineering or related technical field
- Less than 5 years hands-on experience in Contract Manufacturing Quality & Manufacturing Management
- Experience in ISO 9001 and system / process audit preferred.
- Experience in Finish Good consumer electronics and consumable products is preferred.
- Additional Experience in plastic / metal manufacturing process is a plus.
- Strong problem solving and facilitation skills.
- Exceptional written and oral communications in English
- Strong attention to details and ability to work independently
- Experience in communicating with cross functional team members and suppliers
- Must be able to travel with 50% time on site.
What to Do Next: Please attach your resume including links to your Github and website where applicable. If you want to show your super powers in other ways – include that information too. You can be sure that Cricut® is an employer who values individuality, equality and diversity, so tell us what you’re all about. If you are a Maker or a DIY enthusiast, whether you think you are a good one or not, we would love to hear about it when you send us your information!