Cricut is seeking an experienced and versatile Supplier Quality Engineer to join our Global Quality Engineering team in Johor Bahru, Malaysia. As a Supplier Quality Engineer, you will use your experience, expertise, and resourcefulness to identify analyze and solve problems, develop goals and objectives to meet short-term and some long-term quality goals. The SQE will also focused on supplier quality management in a contract manufacturing setup, working to monitor supplier performance, and drive improvements to reduce the number of defects and Cost of Quality and ensure a world class customer experience. You should be able to drive the projects independently, represent QA concerns in meetings with cross-functional, project team and with contract manufacturing partners.
Responsibilities
- Ownership of supplier quality control & management process at contract manufacturing & supplier facilities with a strong focus on continuous improvement of quality system.
- Develop and maintain a robust supplier quality system including incoming/in-process/outgoing inspection (IQC, IPQC, FAI, OQC) requirements, Cricut Pre Shipment Buy Off, yield tracking/improvement, CAPA systems and supplier audit schedules.
- Perform periodic process audits and parts or finished products audits at Contract Manufacturing or Supplier site.
- Work closely with internal quality and sourcing resources to manage supplier audits, and maintain supplier score cards to drive improvements for quality, cost, service, and delivery
- Maintain appropriate quality database and report supplier performance on a monthly basis.
- Work with suppliers to assure “zero defect” performance through root cause evaluation and driving corrective actions using Quality tools such as 8D, FMEA, poke yoke and control plans.
- Responsible for SCAR from initiation to closure
- Drive supplier selection through robust qualification processes and assist in qualification of parts, production line, fixtures and go-no gages at CM and supplier locations.
- Work effectively with product management, engineering, and sourcing teams to eliminate any barriers that may affect the quality and delivery of sourced components/products.
*ONLY APPLICABLE TO MALAYSIAN*
QUALIFICATION AND EXPERIENCE
- Bachelor’s degree in engineering or related technical field
- Minimum 5 years’ hands-on experience in Supplier Quality & Manufacturing Management
- Experience in ISO 9001 and supplier system / process audit preferred.
- Working knowledge of Statistical Process Control (SPC) / Production Part Approval Process (PPAP) elements / Basic Geometric dimensioning and tolerancing (GD&T)
- Experience in Finish Good manufacturing consumer electronics and consumable products is preferred.
- Experience in plastic / metal manufacturing process is a plus.
- Strong problem solving and facilitation skills.
- Exceptional written and oral communications in English
- Strong attention to details and ability to work independently
- Experience in communicating with cross functional team members and suppliers
- Must be able to travel with 50% time on site.
What to Do Next: Please attach your resume including links to your Github and website where applicable. If you want to show your super powers in other ways – include that information too. You can be sure that Cricut® is an employer who values individuality, equality and diversity, so tell us what you’re all about. If you are a Maker or a DIY enthusiast, whether you think you are a good one or not, we would love to hear about it when you send us your information!
