Assembly is looking for a Supervisor, Social Media Strategy to join our growing team of social strategists, practitioners, and community experts that will be supporting Microsoft across workstreams, including LinkedIn.
As a Supervisor, Social Media Strategy, you will be responsible for developing and executing innovative social and digital marketing strategies for Microsoft to build brand advocacy with existing and new audiences. You will use your passion for social media to think big, take calculated risks, and propose bold programs and campaigns that will make our clients stand out from the crowd. You will partner with clients and creatives to bring community and brand-enhancing work to market, across all social channels and stages of the customer journey.
Assembly, an Agency Built for Microsoft
Part of the Edelman family of global companies, Assembly is a marketing and communications agency built to serve Microsoft in advancing its mission to empower every person and every organization on the planet to achieve more. From media relations and social media to data & analytics and influencer collaborations, we seamlessly integrate various capabilities to develop stories that earn attention. We’re proud to be Microsoft's agency partner across its Brand social channels; the global PR agency for Xbox; and the influencer agency of Xbox, Surface, Microsoft 365, and Windows; we also help several executives engage critical stakeholders and raise their visibility. Our success comes from our smart, passionate, and curious people, who tell great stories and solve complex business problems day in and day out.
Responsibilities:
- Exhibits solid understanding of Microsoft and LinkedIn brands and product information including general business strategy, industry issues, business objectives and trends, products/services offered, key customers, and competitors in the digital and social marketplace
- Articulates insights gleaned from social, conversational, and community trends, artfully organizing information from observations to strategic and actionable insights
- Develop integrated social strategies, including driving the research direction and insights for the development of social campaigns and overseeing day-to-day execution
- Provide guidance on engagement and participation for our clients and community managers in evolving social media channels, identifying and evaluating new opportunities as appropriate for client objectives
- Create and document best practices for community management, including workflows, tools, and responsibilities
- Evaluate, own, and optimize community management successes for clients
- Partner with creative team members to develop and execute creative social campaigns designed to optimize audience growth and engagement.
- Coordinate community engagement activations for large-tier social media and digital campaigns across markets
- Provide oversight for a team of community managers and junior strategists by motivating, coaching, consistently providing feedback, and holding them accountable to both successes and setbacks
- Work collaboratively across teams and functions to ensure that the brand’s communications/marketing objectives and strategies are met
Preferred Skills:
- Naturally curious and self-starter that keeps a pulse on cultural trends that drive behavioral shifts online and offline, and can contextualize these to both clients and internal teams including strategy, media relations, intelligence, and creative
- Flexible and agile with the ability to adapt to new conditions, assignments, and deadlines in a fast-paced environment
- Detailed-oriented, highly organized with the ability to manage multiple project deadlines efficiently with operational excellence
- Listens and asks the right questions during day-to-day work; upholds creative, ethical, and legal standards
- Pushes for creative ideas; is purposeful and enterprising in problem-solving; embraces diverse trends, skills, specialties, and viewpoints
- Effectively and consistently manages strengths and weaknesses of self and others; enables self and others to bring the best of their skills and talents to work
- Understanding of social and tech industry regulations across corp comms, unbranded, and branded work across primary social channels (Meta, LinkedIn, TikTok, Reddit, X/Twitter)
- Understanding of FTC and FDA social regulations across primary social channels
Basic Qualifications:
- At least 4 years of experience in social strategy, content, and platform management, with at least 2 years developing or overseeing integrated social media strategies
- Experience with B2B organizations
- Exceptional communication skills, both written and verbal
- Proficient in Microsoft applications, specifically Microsoft PowerPoint
- A bachelor’s degree or equivalent work experience
Preferred Qualifications:
- You’re that Chronically Online™️ friend; your FYP is filled with fire trends and you’ve always got the group chat laughing
- You’re fascinated by the era of AI: you've mastered the essentials—from industry trends to basic terminology—and you're excited to spread this knowledge far and wide.
- Experience with social for events, including live and real-time activations
- Experience with creative ideation or being a social creator, to articulate concepts to specific social posts and imagine how our strategies might come to life in feed
- Familiarity with social media management tools and platforms, including Instagram and TikTok; experience with Khoros, Sprinklr, and/or Brandwatch is a plus
- Experience in organic social communities, including having the ability to understand and assess a client’s communication needs and meet those needs through two-way social programs
#LI-KW1
Assembly is an integrated agency providing purpose-built communications to Microsoft – bringing strategy, creative, research, social and digital, and influencer marketing together to drive tangible business results and advance Microsoft’s mission to empower every person and organization on the planet to achieve more.
We advocate for ideas based on real audience insights and sound strategic opportunities and bring them to life with creative executions that earn attention. We are the team behind some of Microsoft’s most exciting work across Surface, Xbox, M365, and Windows to name a few. We are the lead agency for the Microsoft brand across social; the global PR agency of record for Xbox; and the influencer agency of record for Xbox, Surface, M365 and Windows. Assembly is also a strategic partner for executive communications across Microsoft Store and several executives across the company.
Our results are a direct reflection of our culture and people – we believe that bringing together diverse perspectives enhance creativity and innovation, and we embrace and celebrate differences both in our organization and through our work. We’ve partnered with Microsoft for 27 years, across 17 countries around the world. Come be a part of our collective story as we partner with Microsoft to enable each other to achieve more.
Assembly Media was founded in 2014 under DJE Holdings to exclusively service Microsoft. In 2019 our parent agency, Edelman, was recognized by AdAge as one of the top 10 creative companies in the U.S. and recognized as a 2019 Best Place to Work.
Assembly is committed to diversity, equity and inclusion and proud to be an equal opportunity employer. We welcome and encourage racially and ethnically diverse people, members of the LGBTQ community, veterans, parents, individuals with disabilities and members of any and all protected classes to apply.
