Supervisor, Quality Center Consultant (Part- time)

The Quality Center Consultant is part of the Global Food Safety and Quality Systems team (GFSQS), reporting to the Geographical Quality Center Lead. You will lead product evaluations sessions and maintains strong working relationships with Product Category Leads, suppliers and other key stakeholders.

Supporting the McDonald’s system with leadership in sensory standards and tools, operating systems and equipment knowledge to achieve continuous improvement in delivering consistent quality, safe and wholesome food to our customers.

This role is responsible for project management and for key quality initiatives, providing timely, accurate and meaningful information about product standards, our operating systems including equipment and operational procedures, to drive sound business decisions.

Focus Areas & Responsiblities:

Functional

•  
• Responsible for the operational part of the QC
• Calendaring/scheduling
• Ensuring that all lab processes and equipment are effective, efficient and continuously improving.
• Supports preparation of samples and sessions

Sensory Program Management:

• Supports product evaluation session with suppliers, trained panels, and assures accurate and timely reporting of evaluation results.
• Participates in the McDonald’s Target Program
• Implements sensory evaluation procedures and tools – sensory scoresheets, SOP and glossaries.

Core Menu –Projects and Support:

• Drives alignment, standardization and improvement in execution and maintenance of Core Menu Standards
• Support Core Product Approvals (including equipment tests for core products) and other product related projects as well as relevant processes.
• Support non-routine product evaluations to ensure Core Product Quality is governed well as regional needs are fulfilled

Trainings and Key Events:

• Helps develop, conduct sensory training/certification sessions – Gold Standards, Calibration Sessions, Taste of Quality, Product specific Trainings
• Helps co-hosting, set up and coordination of key activities and events such as team meetings, trainings and market calibration visits

Equipment/Ops Platforms/Packaging– Innovation and Improvement:

• Supports any new equipment development
• Enhancements to existing equipment, new operational procedures and/or packaging initiatives impacting Core Menu Items  
• Ensure Gold Standard Quality (not sacrificing taste) nor food safety is compromised.

People/Relationship Management:

• Develops relationships with suppliers and internal McDonald’s staff (Quality Systems, Menu, Equipment, RSG) by establishing and building open lines of communications.
• Provides ongoing coaching and training within McDonald’s on company values and behaviours, quality and food safety expectations.
• Embraces McDonald’s Supply Chain culture
• To be an active team member with the Global Sensory Team (GST) to ensure alignment and calibration of Global gold Standards and equipment initiatives.

Key Customers:

Key customers include McDonald's Global Supply Chain– Category Leads and Quality Centers, Global Menu Strategy and Global Operations, Global Equipment and Market SC/QA, Operations and Equipment

• Experience working in the food industry
• Bachelor of Science in Food Science or related science field. 
• Experience in sensory evaluation and application in food is a plus as well as knowledge of the McDonald’s system
• Good communication and presentation skills
• Project Management

Critical Competencies

Some of the key McDonald’s competencies that are critical for this role:

• Communicates Effectively and Candidly
• Achieves through teamwork
• Leads through influence
• Leads Change and Innovation
• Is Customer Obsessed
• Plans and Acts Strategically

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected]. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.