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Horace Mann is hiring a

Supervisor Horace Mann General Agency

Remote

The Horace Mann General Agency (HMGA) Supervisor will manage day-to-day operations and lead a team of HMGA service representatives, providing support on escalated issues and addressing any performance concerns. 

Responsibilities:

  • Primary responsibility is integrated coaching of HMGA representatives to improve efficiency and quality.
  • Responsible for hiring, onboarding, and training of new HMGA representatives.
  • Develop and facilitate necessary training for the HMGA team.
  • Work with team to drive desired results (Sales, Close Rate, notices, Compliance, Billing, and Admin.).
  • Work with other departments regarding sales products, training, commissions
  • Employee development and ongoing training.
  • Work with leadership to improve and maintain sales efficiencies, sales goals, and retention.
  • Work with agents to resolve issues related to product, sales, and process.
  • Identify and address performance gaps and facilitates additional training as needed.
  • Maintain and report on balanced scorecard using Key Performance Indicators for individual representatives.

Requirements: 

  • H.S. Diploma or GED equivalent, required.
  • College degree in business-related field or equivalent experience in a position, preferred.
  • 3+ years of insurance related sales experience.
  • 1+ years of supervisory experience.

#VIZI

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Horace Mann was founded in 1945 by two Springfield, Illinois, teachers who saw a need for quality, affordable auto insurance for teachers. Since then, we’ve broadened our mission to helping all educators protect what they have today and prepare for a successful tomorrow.  And with our broadened mission has come corporate growth:  We serve more than 4,100 school districts nationwide, we’re publicly traded on the New York Stock Exchange (symbol: HMN) and we have more than $12 billion in assets.

We’re motivated by the fact that educators take care of our children’s future, and we believe they deserve someone to look after theirs.  We help educators identify their financial goals and develop plans to achieve them.  This includes insurance to protect what they have today and financial products to help them prepare for their future. Our tailored offerings include special rates and benefits for educators.

EOE/Minorities/Females/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status

For applicants that are California residents, please review our California Consumer Privacy Notice

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