Help us develop and strengthen our financial processes. 

The opportunity:

Flexport is experiencing massive growth with 2,000+ Flexporters across 40+ global offices and warehouses. And we’re just getting started. Flexport is looking for a Bill Processing Supervisor with revenue growing at breakneck speed. You’ll be responsible for managing a team that processes Flexport vendor bills, audit bills for accuracy, disputing with vendors, or sending for payment. You'll be working cross-functionally to identify areas of opportunity regarding our vendor/client billing practices and continually look for ways to improve our processing and audit process.

You will: 

• Do whatever it takes to help our partners and customers to resolve billing-related questions and problems 
• Respond to account management, vendors, and internal departments' billing escalations.
• Manage a team of offshore associates.
• Provide tasks and responsibilities for team members.
• Manage team's KPIs, workload, and performance management.
• Negotiate disputes and handle vendor inquiries with our partners.
• Partner with vendors to improve billing practices.
• Continually looks for ways to improve our audit and review processes.
• Manage vendor accounts

You should have: 

• 4+ years of relevant work experience
• Experience and Knowledge of the freight forwarding industry.
• Knowledge of Ocean, Trucking, Air, and Partner contracts is a plus.
• Able to coach employees to achieve results; needs to be able to have patience in seeing the success of your employees
• Excellent communication, interpersonal, and organizational skills.
• Next-level attention to detail and follow-through.
• Courage to challenge the status quo when logic and reason require it. See something broken? Fix it.

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