ORGANIZATION SUMMARY:
World Relief is a global humanitarian organization that is fighting for change that lasts, right here in the U.S. and across the globe. We bring sustainable solutions to the world’s greatest problems – disasters, extreme poverty, violence, oppression, and mass displacement. The organization is approximately 75 years old and has worked in over 100 countries around the world since its founding.
In the United States, we come alongside local community organizations and hundreds of individual volunteers to support newly arriving refugee and other immigrant families. Today, we are proud to partner with over 6,000 local churches, and 95,000 volunteers globally to bring hope, healing and transformation to the most vulnerable.
POSITION SUMMARY:
Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten?
If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.
The Sudan Response Safety and Security Manager (SRSSM) will work closely with staff promoting staff safety and security and providing support for staff movement in Sudan and Chad. Particular attention must be paid to crossing national borders, and crossing lines of conflict. The SRSSM will report directly to the Sudan Response Director, and liaise closely with the senior leadership teams of both Chad and Sudan to support safety and access. The SRSSM will liaise with the Global Safety and Security Advisor to ensure that the response meets the standards and follows the policies of World Relief.
Role & Responsibilities
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- This role is responsible for supervising others and includes responsibilities consistent with supervising employees including but not limited to monitoring daily work activities, tracking and approving timesheets including approving time off, monitoring performance including entering goals, progress check-ins, and weekly or bi-weekly check-ins, documenting performance concerns, entering staff promotions, transitions, and separations in HRIS within required time frame. Managers at World Relief are also considered spiritual leaders and are expected to lead staff in a manner consistent with our Christian values including but not limited to praying with staff, leading devotionals, and fostering a Christian environment in interactions with staff throughout World Relief.
- Risk Assessment & Management:
- Conduct regular security risk assessments in all operational areas, identifying threats and vulnerabilities to ensure the safety of staff and assets.
- Security Strategy Development:
- In coordination with the Global Safety and Security Advisor, develop, implement, and maintain comprehensive security policies and procedures tailored to the conflict zone, ensuring alignment with both organizational and local requirements.
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Incident Response & Crisis Management:
- Lead the field offices response to security incidents, including evacuations and crisis management, ensuring staff safety and clear communication with headquarters.
- Staff Training & Awareness:
- Provide security training and regular updates to staff personal security and safety measures, field safety and security plan, safety and security guidance, risk mitigation, ensuring that all staff understand and adhere to security guidelines.
- Security Liaison:
- Establish and maintain effective relationships with local security networks, government authorities, and other NGOs to stay informed on the security situation and facilitate collaboration.
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Monitoring & Reporting:
- Track and analyze security trends, prepare regular reports for leadership on risks, incidents, and mitigation strategies, including updates on any evolving threats.
- Contingency Planning:
- Develop and regularly update contingency and evacuation plans, ensuring they are practical, well-communicated, and rehearsed among staff.
- Site & Asset Security:
- Oversee physical site security measures at all project locations, conducting security risk analysis and site security inspections using the WR Physical Site Security Survey.
- Travel Security Management:
- Coordinate secure travel arrangements for staff, including route planning, security escorts, and vehicle safety checks, especially for high-risk areas.
- Compliance & Accountability:
- Ensure organizational compliance with both local security regulations and donor security requirements, including conducting audits and revising security protocols as necessary.
Knowledge, Skills, & Abilities
- Demonstrated experience as a trainer – preferably with training / teaching qualifications.
- First-aid / medic qualifications.
- Project management.
- Management of a guard force.
- Proficiency in Arabic and/or French.
Requirements
- Committed to the mission, vision, and values of World Relief
- Up to 100% domestic and/or international travel required
- Master degree in international relations or related field
- Minimum of three years work experience in a security advisor / manager role in an international humanitarian organization, UN, or related international development organization.
- Formal technical training(s) or professional certifications in security, safety and/or risk management.
- Proven experience of managing security processes, to include journey management / staff movement controls.
- Proven experience in conducting security assessments of locations, buildings, etc.
- Experience in writing security plans and procedures.
- Ability to conduct analysis of the security situation to enable decision making.
- Demonstrated understanding of humanitarian standards and management best practices.
- Ability to work in a high-stress environment.
- Ability to train and convey information to non-security personnel.
- Excellent interpersonal and negotiating skills.
- Ability to build strong relationships with WR staff and community members.
- Proficiency in MS Office
- Must be able to work without close supervision.
- Demonstrated ability to meet deadlines under pressure.
World Relief offers a competitive benefits package to international employees:
- Medical, Dental, Vision
- Paid Holidays + 4 additional Personal days per year!
- Paid Sick and Vacation Time
- Paid Maternity & Paternity Leave (subject to country requirements)
- Paid Home and Hardship Leaves
World Relief pays 100% for eligible employees:
- Group Term Life (employee)
- Long Term Disability (US Expats only)
- Accidental Death and Dismemberment (AD&D)
- Employee Assistance Program (EAP) and Mental Health/Resiliency Assistance
- Emergency evacuation insurance
World Relief - Retirement:
- 401K & Roth (US Expats Only) – WR matches up to 4%, then an additional quarter percent up to 10%
- 4% retirement plan match for all other employees, unless dictated by country law.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
· While performing the duties of this job, the employee is required to have ordinary ambulatory skills sufficient to visit other locations
· The ability to stand, walk, stoop, kneel, crouch, and manipulate (lift, carry, move) light to medium weights of 10-15 pounds.
· Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read application information.
· The employee frequently is required to sit, reach with hands and arms, talk and hear.
WORK ENVIRONMENT:
· General office setting. World Relief also offers hybrid and remote schedules for limited positions.
· Great lengths of time working on computer, reading from computer screen, entering information, standing at copier or fax machine, and some time on the phone or in virtual meetings may be required.
· Year-end archiving activities involve repeated lifting and bending.
· Physical, emotional and intellectual demands
· Equipment used: Employee computer (desktop or laptop), printer, and copier.
· All of the above duties and responsibilities are essential job functions subject to reasonable accommodation. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. This job description is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Individuals may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodation. This position description is not all-inclusive and is always under review.
