Diversity Study Trips is our Educational Groups division, working with academic organisations to provide study tours that inspire students outside the classroom.
We are recruiting for an Operations Executive to join our Study Trips team. You will be working closely with our group leaders throughout the months leading up to their tour departure, to plan the logistics and deliver the service of tailor-made trips and itineraries for Schools and Universities. Primary responsibilities will include:
- Liaising with clients to provide updates on the logistics and planning of their tour
- Liaising with our network of suppliers to deliver itineraries that meet our clients’ tour objectives
- Working with our Sales Executives to ensure a smooth handover of the booking
- Identifying opportunities to provide more value and a better tour experience to the client
- Dispatching documentation to clients
- Liaising with hotels to ensure prepayment
- Liaising with the product team to ensure our tour products and database are constantly developing and improving
