Evolution is hiring a

Studio Manager

Buenos Aires, Argentina
Full-Time

Manage, oversee, and lead a team of  Team Managers

Be responsible for hiring, training, motivating, and coaching subordinates, assessing performance, and providing helpful feedback and training opportunities as well as providing necessary support and direction to achieve targets and improve overall satisfaction

Be the first contact point and information source for Team Managers regarding daily duties, procedures and any necessary improvements or changes in company policies

Ensure subordinate’s team members execute daily duties according to company standards, fulfil set targets and strive to reach new achievements by observing results on a monthly basis and providing regular feedback

Maintain a safe, secure, and comfortable work environment for subordinates

Complete formal evaluation of staff quarterly using all available management tools

Maintain continuous and properly organized communication flow within the team, with subordinates and with other departments

Maintain quality service of live game presentation by enforcing quality and service standards, reporting quality and service problems, identifying possible solutions and recommending system improvements

Be responsible for procedures efficiency and the development as well as timely update of manuals;

Liaise, cooperate with colleagues and other departments and work flexibly

Participate in and organize projects, social activities and events which go in line with business and department needs

Gather and analyse data, identify, and offer potential improvements of main KPI criteria (SGC, performance and other product metrics), as well as decrease absences, lateness, emergency and other disciplinary cases

Present regular reports to management and peers on progress and forecast of teams’ KPI, escalating issues

Higher education preferable in business administration management or other related fields

Full Professional Working Proficiency in English and Spanish written and verbal

Experience with standard software applications, including MS Office, Windows etc.

High knowledge and expertise of the game procedural processes, techniques, strategy, game rules

Strong people management skills

Leadership, Delivering Feedback and Coaching Skills

Excellent organizational and time management skills

Results driven attitude

High sense of responsibility

Excellent oral and written communication skills, time management and strong interpersonal skills

We Offer:

  • Possibility to prove yourself in dynamic environment
  • Wide exposure to business
  • Opportunity to progress in your career within the company 
  • Professional and personal development
  • A friendly working environment 
  • On site job
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