Student Finance Accounts Recievable Associate

ABOUT ALU

ALU provides higher education for a higher purpose. Our students declare missions, not majors.
They develop the real-world skills to take on the world’s most pressing challenges. And they take ownership of their learning from day one through our peer and student-led approach – because ALU believes in the power and agency of young people to start shaping the future right now.
Together with a world-class faculty and staff, our students are igniting a ripple of positive impact across Africa and the world.

We are dedicated to fostering an open yet secure environment, balancing the safety of students, staff, and visitors with respect for individual rights, and safeguarding responsibilities.

HOW WE WORK

As a high-growth start-up, the ALU Team works in starkly different ways to traditional academic bureaucracies. We approach education from first principles, empower individuals to design, test, and implement creative new ideas, and work closely together to craft transformative learning experiences. We are deeply passionate about our students and excited by the challenge of building something entirely new.  

The African Leadership University is committed to ensuring the safety and Well-being of all students under our care. As part of this commitment , we have a comprehensive safeguarding policy in place , which outlines our Zero-tolerance approach to any violation of safeguarding.

ABOUT THE ROLE

The Student Finance Accounts Receivable Associate is responsible for managing all aspects of student accounts receivable, ensuring timely and accurate billing, collections, and reporting. This role will contribute to maintaining positive relationships with students and families while supporting the financial health of the university.

RESPONSIBILITIES

• Billing and Invoicing: Prepare and issue accurate billing statements for tuition and other fees, ensuring compliance with university policies and deadlines.
• Collections Management: Monitor accounts receivable, follow up on outstanding balances, and implement effective collection strategies to minimize delinquencies.
• Payment Processing: Process payments and apply them to the appropriate student accounts, ensuring accuracy and timely updates in the financial system.
• Account Reconciliation: Regularly reconcile student accounts and assist in resolving discrepancies between billing and payments.
• Customer Service: Provide excellent customer service by responding to student inquiries related to their accounts, payment plans, and financial aid options.
• Financial Reporting: Assist in preparing reports on accounts receivable, including ageing reports, collections metrics, and cash flow projections.
• Collaboration: Work closely with the financial aid and student services teams to address issues related to student funding and account discrepancies.
• Policy Compliance: Ensure compliance with university policies, financial regulations, and best practices in accounts receivable management.
• Data Management: Maintain accurate records of student accounts in the university’s financial systems, ensuring data integrity and confidentiality.
• Payment Allocation:Daily banking and allocations of customer receipts as well as maintain and manage unallocated receipts, making sure they are cleared on a timely basis.
• Manage advances, deposits and deferred revenue, ensuring they are released in line with IFRS.
• Manage scholarships and financial aids to student

REQUIREMENTS

• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field preferred; relevant work experience may substitute for formal education.
• Minimum of 3 years of experience in accounts receivable, finance, or related roles, preferably within an educational institution.
• Proficiency in financial software and Microsoft Office Suite, particularly Excel. Experience with student information systems (SIS) or ERP systems is a plus.
• Strong analytical abilities with attention to detail and accuracy in data management.
• Excellent verbal and written communication skills, with the ability to interact effectively with students, families, and staff.
• Strong organisational skills with the ability to manage multiple priorities and meet deadlines.

Desired Traits:

• Customer-oriented mindset with a commitment to providing high-quality service.
• Proactive problem-solver with the ability to work independently and as part of a team.
• Adaptable and willing to learn in a dynamic environment.