The Student and Staff Engagement Specialist is responsible for developing and managing programs to enhance student and staff engagement across the organization. Key responsibilities include working with services to create plans for engaging with students while ensuring compliance. In addition, this team member will manage a variety of opportunities that create awareness with students of ChildServe as a Top Workplace. This role will also focus on planning and implementing staff engagement activities, supporting service action plans, developing communication resources, and fostering mentorship opportunities to build stronger connections between staff and students.
What You'll Do
STUDENT ENGAGEMENT
Program Design and Compliance
- Collaborate with service leaders to develop a workforce plan for student experiences at ChildServe.
- Ensure student experiences across the organization comply with applicable background and health safety requirements.
- Review and update contracts for student experiences with colleges and high schools.
- Build strong partnerships with service leaders to provide recommendations and facilitate communication on human resources policy, processes, systems, and laws, particularly for paid versus unpaid internships and F1 Visa status.
Recruitment and Selection
- Coordinate career fair and conference events, including registration, identifying and training ChildServe representatives, preparing materials, and tracking ROI.
- Develop and implement innovative recruiting strategies to attract students with the intent to transition to successful employment.
- Manage internship postings, seeking to maximize and diversify market exposure.
- Serve as the primary contact for student experience inquiries.
Program Development
- Plan, organize, and execute student-centered programs and events to enhance learning experiences and foster strong connections with ChildServe.
- Partner with Learning & Development to ensure interns receive a comprehensive orientation that includes information on our mission, vision, values, service areas, and Talent Community.
- Guide and assist hiring leaders in creating positive and mutually beneficial student learning experiences.
- Compile and maintain internship training materials.
- Manage the High School School-to-Work program.
- Establish and maintain consistent processes to evaluate student experiences and programs to ensure alignment with engagement and strategic pipeline goals.
Employer Awareness
- Act as the primary administrative contact for all student learning programs, internally and externally.
- Initiate and participate in talent acquisition activities to meet organizational workforce needs.
- Build relationships with high schools, universities, student clubs, and community organizations to promote and recruit for student learning programs.
STAFF ENGAGEMENT
- Plan, execute, and attend staff engagement activities, documenting activities and implementing process improvements.
- Support Staff Relations Specialists with the implementation of service engagement action plans.
- Develop staff engagement content and resources for effective communication with leaders and staff.
- Collaborate with other organizational teams to promote staff engagement.
- Promote mentorships and activities that create meaningful connections between staff and students.
What You'll Need
- Bachelor’s Degree in Human Resources, Business Administration, Education or related field.
- Two years of career counseling, recruiting, human resources, or administrative experience.
- Ability to travel independently in Iowa with limited frequency.
- Proven experience creating social media strategies to generate awareness.
- Ability to communicate effectively and professionally in reading, writing, and speaking the English language.
Why ChildServe?
ChildServe has earned the title of Top Workplace every year since 2014. Here’s why employees love working here:
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Our work matters. We partner with families to help children with special healthcare needs live a great life.
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We’re not your average non-profit. We serve more than 5,800 children each year through over 30 specialty pediatric services in the Ames, Des Moines, Iowa City, and Cedar Rapids areas. Many of our programs are one-of-a-kind.
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Our team rocks. Our teams are filled with people who care about their coworkers, and who believe that collaboration is key to providing exceptional care to children.
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Our learning never stops. As a non-profit dedicated to innovation, we’re proud to help team members gain new certifications, continue their education, take their expertise to the next level, and find new opportunities to advance their career right here at ChildServe.
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We believe our differences make us great. We are on a continuous journey to create an environment where different perspectives are valued, and all feel safe and welcome.
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We’re moving forward together. Experts across multiple disciplines work together to help kids get the best care possible.
ChildServe is an Equal Opportunity Employer.
