We are seeking a Strategy & Operations Manager to drive the implementation of strategic projects for our operations in Brazil. In this role, you will be accountable for designing and implementing some of the most impactful projects of our business, as well as helping us enhance problem-solving skills within the team.
This is an ideal role for professionals with strong problem-solving skills who want to challenge themselves in a fast-paced environment and manage high impact projects to improve patient experience, scale our operations, help expanding categories and guarantee financial sustainability. If you like to go deep into cross-company problems and solve them by implementing solutions you define with our teams, this role is for you!
RESPONSIBILITIES
Solve problems: Collaborate with colleagues from several teams to identify and address operational challenges, with a focus on designing, implementing, and scaling processes
Drive operational excellence: Guarantee quality of our operations through supply chain, patient experience and financial management best practices
Expand our business: Work with Category, Product and Tech teams (among others) to design and implement operational processes to enable the launch of new business categories
Build and innovate: Develop and experiment with new approaches, utilising data-driven insights to continuously refine and optimise solutions
Learn and iterate: Assess both operational and financial implications of initiatives, leveraging insights to iterate and improve strategies over time
BENEFITS
Generous stock option plan
Private medical insurance plan (Amil S750)
Access to English learning platform with 1 class hour per week
Gym and wellness benefit with Wellhub
Hybrid role based in São Paulo, with 1 week per month of in-person working (usually last week of the month)
22 business days of vacation
A growing team with plenty of opportunities for progression, ownership of goals and a direct impact to MANUAL
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