Stripe is hiring a

Strategy & Operations, Banking-as-a-Service

Chicago, United States
Remote

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

Stripe’s Banking-as-a-Service (BaaS) team enables users to build and launch successful card programs (Issuing) and provide access to fast, flexible financing (Capital).

As part of the BaaS organization, the BaaS Strategy & Operations (S&O) team works cross functionally within our group and across Stripe to drive and enable the growth of the business. We lead mission critical, cross-functional efforts, deliver objective analysis and insights, incubate new roles, and execute on strategic initiatives. You may dig into winning new market segments, design new business systems and processes to scale our group, help us build and launch new products, or unlock new revenue opportunities. Whatever it is, we work on what will move the needle most for Stripe.

What you’ll do

A successful BaaS S&O candidate will have a demonstrated ability to work entrepreneurially in ambiguous, fast-paced environments, think strategically and analytically to identify cross-functional challenges, and build consensus to execute complex projects.The ideal candidate will enjoy the breadth of opportunities this role will offer, and will excel in jumping into new situations to quickly get up to speed, and drive strategic projects forward. Comfort navigating ambiguity and ability to juggle multiple projects will be key. If you’re hungry, smart, persistent, and a great teammate, we want to hear from you!.

Responsibilities

  • Partner closely with Product leadership to define the long-range vision, strategy, and priorities for the team.
  • Lead or advise on mission-critical product and GTM strategy initiatives.
  • Help shape the product roadmap for the BaaS business through robust gathering of competitive intelligence and user insights.
  • Partner with GTM leadership to drive GTM strategy and lead commercialization of key product launches.
  • Partner with Finance to drive planning processes, including investment decisions, strategy updates, operational plans, and OKRs.
  • Maintain a pulse on the financial health of the BaaS business, highlighting key metrics and trends and developing action plans to drive improvements. 
  • Oversee the efficient running of the BaaS organization, creating the processes and conditions that enable the BaaS teams to do their best work, efficiently.
  • Bring rapid clarity to ambiguous situations, resolve them effectively, communicate decisions efficiently, and enable teams to move towards implementing solutions. Bring your experience and contextual knowledge to bear on the problems that teams need to solve.

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

  • Strategic operator, with a consistent track record of excellence (7+ years of work experience) Prior experience working in high growth, technology companies.
  • 5+ years of experience in a combination of program management, product management, business operations, strategy and operations, finance, and/or consulting
  • Proven track record of defining and executing complex programs with global teams across multiple functions
  • Effective communicating at all levels of an organization, from executives to project teams
  • Excellent written and verbal communication skills, with the ability to establish strong relationships with stakeholders and senior leaders
  • A strong operator with high attention to detail and experience making sound, data-driven decisions
  • Thrive in solving ambiguous problems and see opportunities where others see chaos
  • Relentless focus on users and solving for their needs and wants

Preferred qualifications

  •  Experience working in FinTech, Payments, and/or BaaS strongly preferred.
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