Our Purpose
At Xero, we’re here to help you supercharge your business. We do this by automating routine tasks, surfacing actionable insights and connecting businesses with the right data, advisors and apps. When that happens, we’re not only making life better for small business, we’ll be building a stronger economy that can change the world.
How you’ll make an impact
As a Strategy & Operations Analyst, you will play a pivotal role in shaping Xero's future success in the UK. You will directly influence the long-term direction of our strategy by contributing to key strategic projects, including market research, competitive intelligence, and understanding customer needs. Your insights will help drive critical business decisions and inform the development of our regional operating plan.
Furthermore, you will play a key role in the operational execution of key strategic initiatives. By collaborating with both UK and global teams, you will provide essential analysis to translate our strategy into actionable plans. Your ability to work effectively across functions will ensure alignment and drive the successful delivery of key programmes, ultimately contributing to Xero's growth and impact in the UK market.
What you’ll do
Strategy:
Conduct comprehensive market research and analysis – including competitor, customer, and industry trends – to inform strategic decisions
Support delivery of strategic projects end-to-end, from defining problems and analysing root causes to developing solutions and recommending strategies and tactics to achieve business goals
Build financial models to evaluate new initiatives and growth opportunities
Collaborate closely with business experts across product, sales, and marketing to gather insights and ensure alignment
Create and deliver clear, high-quality presentations to senior leaders to communicate findings and recommendations
Operations:
Support the development and execution of the UK operating plan by driving initiatives, collaborating with stakeholders, and tracking progress.
Contribute to management reporting, including business performance reviews, while proactively identifying opportunities for reporting improvements and optimisation.
Collaborate with the Head of Operations, Director of GTM Execution and GTM teams to gather feedback, improve existing processes, and implement best practices to foster operational excellence and drive efficiencies.
Success looks like
Delivery of projects that help us achieve our strategic goals
Timely execution of strategy projects and presentation to senior management
High quality thinking and development of insights to support key executive decisions
Support the execution and performance management of the UK’s regional operating plan
Drive alignment across regional GTM teams
You will be a well regarded member of a high performing team
What you’ll bring with you
Experience in Strategy roles, likely from a consulting background
Bachelor or higher degree preferably in a quantitative field including Accounting, Economics, Business or Finance
Preferred: Familiarity with SaaS business models, sales and marketing
Strong teamwork and cross-functional influencing skills, including experience in meeting and presenting to senior staff
Ownership mentality, curiosity and comfort with ambiguity and a high-paced environment
Strong analytical background with track record of analysing data from various sources into reports, analyse trends and make fact-based recommendations
Proficient in MS Office and/or G-suite and other analytical tools (e.g., SQL)
Why Xero?
Offering very generous paid leave to use however you’d like (plus statutory holidays!), dedicated paid leave to care for your physical and mental wellbeing as well as an Employee Assistance Program to access mental health care for you and your family, private medical insurance, gym passes, employee resource groups, 26 weeks of paid parental leave for primary caregivers, an Employee Share Plan, beautiful offices, flexible working, and many other benefits that reflect our human value, you’ll do the best work of your life at Xero.
Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single competency or experience . If you are excited about this role, but your past experience doesn't align perfectly, we encourage you to apply anyway. You could be just the right person for this role and Xero. If you have any support or access requirements, we encourage you to advise us at time of application and throughout the interview process.
