Strategic Sales Development Representative

The Sales Development Representative is responsible for identifying and qualifying sales opportunities for the Strategic field sales organization. Sales Development Representatives will partner with Strategic and Global Account field sales representatives and the marketing organization to qualify leads and generate demand. 

Responsibilities:  

• Supporting North American-based Strategic and Global Accounts 

• Identify areas of growth and expansion opportunities within Strategic and Global Accounts 

• Prospect and conduct research on accounts by using Google, LISN, ZoomInfo, 6sense, ci360 and other tools 

• Develop an understanding of the customer’s usage of Dynatrace, business issues, and other relevant information 

• Create comprehensive account profiles to support expansion efforts 

• Execute multi-channel outbound programs to increase attendance at upcoming events, webinars, and to create broad awareness of the Dynatrace platform to target audiences 

• Use CRM-Salesforce.com to track activities 

• Work to meet defined KPIs 

Minimum Requirements 

• College diploma/university degree required. Equivalent Military experience will be considered 

• At least 1 year experience in Software Sales Development, Sales, Market Development or similar field 

Preferred Qualifications 

• Experience working with senior IT Management E.g. CTO, CIO, Directors of IT Operations, Directors of Infrastructure, Directors of Application support, Cloud Architects 

• Understanding of IT or DevSecOps management solutions a plus 

• Experience using a CRM preferred, specifically Salesforce.com 

• High level of commitment to exceptional customer service and relationship building 

• Strong written and verbal communication skills, cold calling experience 

• Strong problem solving, organizational and interpersonal skills 

• Ability to work both individually and in a team environment 

• Self-motivated with the ability to work in a fast paced and constantly changing environment 

Compensation and Reward:

• Candidates must be able to come into our Waltham office 3 days a week.
• The OTE salary range for this role is $95,000- $100,000. When determining your salary, we consider your experience, skills, education and work location.
• Our total compensation package includes a commission-based structure, unlimited personal time off, and a reward system.
• We also offer medical/dental benefits, and a company matching 401(k) plan for retirement.

• Dynatrace is a leader in unified observability and security. 
• We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance. 
• Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances. 
• The Dynatrace platform uses cutting-edge technologies, including our own Davis hypermodal AI, to help our customers modernize and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences.
• Over 50% of the Fortune 100 companies are current customers of Dynatrace.

All your information will be kept confidential according to EEO guidelines.

We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law.  If your disability makes it difficult for you to use this site, please contact [email protected]. Dynatrace participates in E-Verify, participant information in English and Spanish. Right to work information in English and Spanish. EEO is the Law/EEO is the Law Supplement. To be considered for this position, please upload your resume/CV.

All your information will be kept confidential according to EEO guidelines.

We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law.  If your disability makes it difficult for you to use this site, please contact [email protected]. Dynatrace participates in E-Verify, participant information in English and Spanish. Right to work information in English and Spanish. EEO is the Law/EEO is the Law Supplement. To be considered for this position, please upload your resume/CV.