Scale is growing rapidly and joining the International Public Sector team is an opportunity to join one of the most rapidly expanding teams at Scale. This team is responsible for generating, executing, and fostering Scale’s work outside of the United States. There are three core types of work involved:

Building custom LLMs
Providing high-quality training data for research institutions building LLMs from scratch
Partnerships, up skilling, and advisor

As an early member of our operations team, you will be accountable for driving millions in new revenue by ensuring that Scale AI meets customer commitments in a timely manner while maintaining the highest quality standards. You will be leading the development of some of our custom LLM solutions or leading data production initiatives for premier research institutions in the Middle East. You will be solving complex operational problems and working cross functionally with our engineering teams, government stakeholders, and product orgs, to ensure high quality. The ideal candidate is scrappy, analytical, detail-oriented, empathetic, outcome-focused, a strong writer, and above all someone who drives and inspires results.

You will:

Work on cross-functional development of custom LLMs with diverse stakeholders (Engineering + Ops + Go-to-Market)
Consistently read AI/ML research papers to keep up-to-date on the best approaches for customizing / training LLMs
Work on fine-tuning (post-training) data production pipelines to improve the custom LLM solutions as needed
Work on the continuous evaluation of custom LLMs
Drive the technical and operational partnership with research institutions
Have native fluency in Arabic and English
Build and drive some of our most critical operational processes
Own the day-to-day delivery of customer commitments

Ideally, you’d have:

Industry experience (0-2 years) in an operational role and/or a top-tier consulting firm
An undergraduate degree in computer science, business, engineering, systems, finance, logistics, communications, journalism, or a related field
Strong attention to detail
Strong writing and verbal communication skills, with an emphasis on grammar, proofreading and copy editing
An action-oriented mindset that balances creative problem solving with the scrappiness to ultimately deliver results
Analytical, planning, and process improvement capability

Nice to haves:

Hands-on experience in machine learning, especially in NLP (during a previous role or in school)
Technical skills including familiarity with APIs, large language models, machine learning, and advanced querying languages
Ability to use SQL, Python, or other data analysis tools
Entrepreneurial experience and mindset - you are excited about building things from scratch

About Us:

At Scale, we believe that the transition from traditional software to AI is one of the most important shifts of our time. Our mission is to make that happen faster across every industry, and our team is transforming how organizations build and deploy AI. Our products power the world's most advanced LLMs, generative models, and computer vision models. We are trusted by generative AI companies such as OpenAI, Meta, and Microsoft, government agencies like the U.S. Army and U.S. Air Force, and enterprises including GM and Accenture. We are expanding our team to accelerate the development of AI applications.

We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an affirmative action employer and inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.

We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at [email protected]. Please see the United States Department of Labor's Know Your Rights poster for additional information.

We comply with the United States Department of Labor's Pay Transparency provision.

PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data.

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Strategic Projects Associate, International Public Sector