About Remote
Remote is solving global remote organizations’ biggest challenge: employing anyone anywhere compliantly. We make it possible for businesses big and small to employ a global team by handling global payroll, benefits, taxes, and compliance. Check out remote.com/how-it-works to learn more or if you’re interested in adding to the mission, scroll down to apply now.
Not only do we encourage folks from all ethnic groups, genders, sexuality, age, abilities, disability status and any other under-represented group to apply, but we prioritize a sense of belonging. We have 4 ERGs (Women, Disability, Queer, Minorities in Tech) who meet regularly with the People team. During your interviews and beyond, we ask & encourage anybody who needs an accommodation to request one from their recruiter.
All of our positions are fully remote. You do not have to relocate to join us!
What this job can offer you
- This is an exciting time to join Remote and make a personal difference in the global employment space as a Strategic Account Manager.
What you bring
- Strong written and verbal communication skills in English (other languages a plus)
- Years of previous successful experience in a Relationship Management/Strategic Account Management role
- Experience leading Enterprise Level deals in large organizations - inclusive of expansion deals, off-cycle selling, and retention of large customers
- Understand how to manage across multiple parts of an organization and build a cohesive plan for success for the customer. Ability to connect with key stakeholders and go “deep and wide” within existing customer accounts
- Ability to confidently make cold calls to build pipelines - irrespective of those accounts being prospects or existing customers
- Ability and experience working in a POD selling situation - working with a Customer Service Manager as a peer to drive adoption, deliver ROI to customers, grow existing accounts, and retain customers over multiple renewal periods
- Creative and has strong problem-solving skills
- Collaborate with other departments on client-facing efforts
- Organization, time management, and prioritization skills
- Ability to build trust with a client and work as an advisor
- Capable of predictably forecasting sales to achieve targets every month.
- Experience with customer relationship management (CRM) tools
- Ability to learn and adapt quickly
- Strong customer service skills
- Highly self-motivated and comfortable working in a remote environment
- Multitasking skills
- Enthusiasm and a positive attitude
- Ability and willingness to give back and mentor others
- Resilience and perseverance
- Ability to work in a team environment
- Experience in the HR industry is a plus
- It's not required to have experience working remotely but considered a plus
- Experience working in a team environment focused on customer needs
Key Responsibilities
- Meet and exceed quota
- Direct the entire sales cycle from pre-sale through post-sale
- Cultivate a partnership perspective for both parties with a win-win mentality
- Partner with strategic clients to achieve their goals and identify new opportunities for business value
- Presentation to clients including Platform walkthroughs
- Own the customer relationship and collaborate strategically with internal and external stakeholders to solve client challenges
- Understand the specific industry, company, and role-based challenges of the clients you work with
- Ensure customer feedback is communicated back to internal collaborators and action taken
- Stay current with hiring strategies, and the countries our clients are doing business in.
- Self-generate leads and opportunities by outbound prospecting
Practicals
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You'll report to Manager, Sales
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Team: Sales
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Location: For this position we welcome everyone to apply, but we will prioritize applications from the following locations as we encourage our teams to diversify; United States & Canada
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Start date: As soon as possible
Remote Compensation Philosophy
Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.
At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce. We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.
The base salary range for this full-time position is $199,879 USD to $337,300 USD. Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.
At Remote, we foster internal mobility as a key element of our culture of employee growth and development, supported by a compensation philosophy that guarantees pay equity and fairness. Therefore, all compensation changes associated with an internal move will be reviewed by the Total Rewards & People Enablement team on a case by case basis.
Application process
- Interview with recruiter
- Interview with future manager
- Interview with team members (no managers present)
- Interview with VP of Sales
- Prior employment verification check
- Offer
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Benefits
Our full benefits & perks are explained in our handbook at
remote.com/r/benefits. As a global company, each country works differently, but some benefits/perks are for all Remoters:
- work from anywhere
- unlimited personal time off (minimum 4 weeks)
- quarterly company-wide day off for self care
- flexible working hours (we are async)
- 16 weeks paid parental leave
- mental health support services
- stock options
- learning budget
- home office budget & IT equipment
- budget for local in-person social events or co-working spaces
How you’ll plan your day (and life)
We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at remote.com/async.
You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your life-work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs.
If that sounds like something you want, apply now!
How to apply
- Please fill out the form below and upload your CV with a PDF format.
- We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote.
- If you don’t have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead.
We will ask you to voluntarily tell us your pronouns at interview stage, and you will have the option to answer our anonymous demographic questionnaire when you apply below. As an equal employment opportunity employer it’s important to us that our workforce reflects people of all backgrounds, identities, and experiences and this data will help us to stay accountable. We thank you for providing this data, if you chose to.
