Strategic Account Director

The Strategic Account Director will focus on driving growth by expanding revenue within our existing client base in close partnership with the Account Management Team. This role requires a leader who takes ownership of growing a book of business, consistently seeks new ways to build meaningful partnerships, and identifies opportunities that create value for both our company and our clients. The ideal candidate is a strategic thinker with exceptional communication skills and a proven ability to uncover new growth opportunities, drive upsells, and expand client relationships.

AudioEye is dedicated to eradicating every barrier to digital access. We recognize that, for too long, the technologies and digital experiences that so many of us take for granted are rife with errors and issues that prevent people with disabilities from using the Internet.

We believe that combining automation and human-assisted technology is the only way to scale to the size of the problem. Additionally, we believe that the disability community should be included to inform our decision-making.

How you’ll Contribute: 

• Partners with the Account Management Team taking ownership to manage and grow an existing book of business
• Proactively iIdentifies opportunities to expand value and revenue by consistent collaboration to understand client needs, account health, and upsell opportunities
• Actively explores new partnership avenues to enhance client partnerships and drive company impact 
• Leverages CRM tools and analytics for meaningful conversations, and to propose tailored solutions that align with client goals
• Builds and nurtures relationships to foster trust while evolving to the needs of our clients
• Management of a sales pipeline is critical with ability to track, prioritize and follow-through
• Ability to work collaboratively across multiple departments will prove valuable to the success of the role when defining strategy and executing upsells

Who you are: 

• Bachelor’s degree in business administration, Marketing, Sales, or related fields
• Proven track record in sales, preferably within the SaaS or technology industry
• Experience in account management, upselling, or cross-selling within a B2B environment
• Strong communication, negotiation, and presentation skills
• Proficiency in CRM software and data analysis tools
• Ability to work collaboratively within a team and across departments
• Strong strategic thinking and problem-solving skills with a high level of accountability and self-motivation

Our Values:

• Relentlessly Prioritize the Customer
• Own Outcomes
• Be Straightforward
• Act Now & Iterate
• Grit
• Decide with Data 
• Hire and Develop A Players
• Be Coachable
• Organize and Plan
• Expect and Embrace Change

Benefits and Perks:

• Work with a talented but humble team
• Competitive compensation and equity
• Weekly paid family meal
• 401k, medical, dental, and vision insurance
• Flexible and Generous PTO Policy: If you feel you need a break to recharge, we encourage you to take it!
• 15.5 company-paid holidays including Juneteenth, MLK Day and a 1-week company shut down
• To support remote work conditions, AudioEye provides each employee a one-time stipend of $300 

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All AudioEye recruiting email communications will always come from the @greenhouse.io domain or audioeye.com. Any outreach claiming to be from AudioEye via other sources should be ignored.

Don’t Meet Every Single Requirement?
Studies have shown that women and people of color are less likely to apply to a job unless they meet every single qualification. At AudioEye, we are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role and check some of the boxes in the job description in your past work history, we encourage you to apply. You may be just the right candidate for this or other roles!

Equal Opportunity Employer:
We embrace equal employment opportunity.
AudioEye is committed to a policy of equal employment opportunity for all applicants and employees. It is our policy that employees will not be subjected to unlawful discrimination on the basis of race, color, religion, sex, age, national origin or ancestry, physical or mental disability, veteran or military status, marital status, sexual orientation, political ideology and any other basis protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including but not limited to: recruitment, hiring, transfers, promotions, training, discipline, termination, compensation and benefits, performance appraisals, education, and social and recreational programs. We welcome and encourage applications from candidates of all backgrounds, abilities, and seek to ensure that all candidates have the opportunity to showcase their skills and qualifications during the hiring process. Please email [email protected] if you require an accommodation. 

Notice to Staffing Agencies:
It is our policy that any and all contact with third party staffing vendors come through our Talent Acquisition department directly. We have established a preferred network of staffing partners that we engage with if and when we deem necessary. We ask that staffing agencies refrain from contacting our executives, hiring managers, or employees directly. Unsolicited resumes and inquiries will not be considered or responded to. Thank you for your understanding and cooperation.