SPAR Portarlington, Canal House, Station Rd, Portarlington, Co Laois is looking for a full-time Store Supervisor to join their fantastic team.
Successful candidate will have a minimum of 1 years retail supervisory experience.
Shifts will be on a flexible basis 4/5 days per week.
SUPERVISORY
- Supervise the activities of retail sales team daily and ensure necessary tasks are completed to an appropriate level.
- Ensure high quality and consistent customer service is always provided.
- To delegate and communicate effectively with the retail sales team.
- To supervise the effective induction and training of all employees.
- To communicate sales performance to the team.
- Assist the store manager in the recruitment of retail sales assistants.
- Assist the store manager in the effective management of retail sales team performance.
- Assist with Back Office management
OPERATIONS
- Ensure store is merchandised in a customer friendly and competitive manner ensuring compliance with company procedures and guidelines.
- Ensure housekeeping in the store is maintained at an optimum level.
- Co-ordinate in-store sales and promotions.
- To communicate with retail sales team regarding in store sales and promotions.
- To ensure the appropriate cash register and cash handling policy is adhered to.
- To ensure shelf edged labels are updated on a weekly basis.
- To react to local market trends and competition in an appropriate manner.
- To ensure customers always receive high quality and consistent service.
- To deal with and rectify customer complaints in an effective and pleasant manner.
- To pro-actively take necessary action in store improvements following customer complaints.
GENERAL
- To know and understand company policies and procedures and ensure they are implemented effectively by retail sales team.
- To achieve targets as agreed with store manager.
- Escalate issues to store manager as appropriate.
- To communicate with the store manager on an ongoing basis.
- To deputise as store manager when the store manager is not available.
- To undertake other additional duties as may be assigned by the store manager.
