Maxol Castlebar (Station Road) as part of the Meehan Retail group require a Full Time supervisor/duty manger to join their team.
Maxol is a 102 year old family business operated by local licencees. We offer excellent opportunities for career growth with over 120 sites in Ireland.
Site training in all departments of forecourt retail will be provided.
MAIN DUTIES:
Supervisory
- Ensure high quality and consistent customer service is provided at all times
- To delegate and communicate effectively with the sales team
- To supervise the effective induction and training of employees
- Assist the store manager in the effective management of sales team performance
Customer Care
- To ensure customers receive high quality and consistent service at all times
- To deal with and rectify customer complaints in an effective and pleasant manner
- To pro actively take necessary action in store improvements following customer complaints
Operations
- Ensure store is merchandised in a customer friendly and competitive manner ensuring compliance with company procedures and guidelines
- Maximise sales and margin while minimising waste
- Ensure housekeeping in the store is maintained at an optimum level
- To ensure the appropriate cash register and cash handling policy is adhered to
- To ensure shelf edged labels are updated on a weekly basis
Stock Management
- Ordering of stock
- To assist the manager in preparations for stock take and supervise where appropriate
- To assist the manager in minimising stock loss through wastage, damages and pilferage
- Ensure food management and waste systems are adhered to by deli sales team
- Check stock to ensure adequate stock is available for customers’ needs
- Ensure stock is rotated appropriately to ensure in date stock is available and to minimise waste through out of date stock
Legislation & Security
- To ensure secure opening and closing procedures with the store manager
- Consumer Legislation
- To ensure potential hazards in the store are identified and reduced or where possible removed/eliminated
- Work with Store Manager to ensure Health & Safety checks are conducted and actioned accordingly
