Burrow is seeking a Store Manager to join our Retail team to help manage the daily operations of our showroom in Los Angeles, as well as lead our team of amazing salespeople.
Day-to-day Responsibilities
- Understand and communicate Burrow’s values and brand philosophy to customers through authentic, friendly engagement
- Demonstrate and explain the benefits and features of Burrow products as well as their assembly
- Be a top producer – engaging customers, making recommendations and completing sales
- Manage a team with agility and continuously improve based on lessons learned and feedback received
- Ensure your team delivers an outstanding standard of customer service at all times - meeting customer needs, offering guidance, and managing all customer issues
- Perform operational duties to ensure the store exceeds financial and customer experience targets and maintains brand consistency
- Assist in planning and executing periodic store events with Burrow marketing team
