AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD.
We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived.
We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD.
The Senior Data Protection Engineer is primarily responsible for the overall health and maintenance of Backup Products in our managed services customer's environments. Our Data Protection Engineers are valued members of the Managed Services Infrastructure Practice – DPS team - responsible for Tier 3 incident management, service request management and change management infrastructure support for all Managed Services customers.
Key Responsibilities
- Manage and maintain current Rubrik and EMC Avamar/Data Domain Data Protection/Backup solution.
- Manage and maintain current Rubrik Security cloud environment.
- Able to configure and maintain M365 policies.
- Installs and configures backup agents on Linux Unix, VMWARE, Windows hosts.
- Installs and configures backup agents for Microsoft SQL and Exchange.
- Installs and configures DD Boost on various clients.
- Configures replication solution between two sites.
- Conducts an operational overview of the implemented solution for Ahead clients.
- Performs software upgrade for Data Protection products from EMC, Rubrik, and VEEAM.
- Occasionally performs client workshops on Data Protection solutions.
- Troubleshoots problems arose during the implementation and drive it to resolution with vendor support which may require 24 hr/day and/or 7-day/week coverage.
- Performs an analysis of clients Data Protection/Backup environment and recommends a solution.
- Delegate small projects tasks to associate engineers.
- Develop and maintain appropriate controls and documentation
Skills Required
- 10+ years of experience with Design and implementation of Data Protection solution from Rubrik and Dell Data Domain and Avamar
- Experience with enterprise and midrange Data Protection solutions.
- 5+ years, minimum, Rubrik backup and Security cloud experience.
- 5+ years, minimum, Dell Data Domain and Avamar experience.
- 3+ years, minimum, Rubrik consulting experience.
- 3+ years, minimum, Dell Data Domain and Avamar consulting experience.
- 1+ years minimum, project delivery management.
- Hands-on experience with installation and configuration Rubrik clusters for structured and unstructured data.
- Hands-on experience with implementation of High availability backup and recovery solution for Rubrik.
- Hands-on experience with data management and archive.
- Hands-on experience with server clustering technology (Microsoft Cluster Server, Veritas Cluster Server.) / Virtual Machines (VMWare, Hyper-V, AWS, Azure Virtual Server).
- Hands-on experience with the implementation of advanced backup and recovery solution for Microsoft Exchange, SharePoint and SQL.
- Hands-on experience with the implementation of advanced backup and recovery solution for Oracle, SAP, SAP HANA and DB2.
- Hands-on experience designing complex solutions to meet business requirements.
- Hands-on experience with the implementation of advanced backup solution for SQL Exchange, and Oracle application.
- Hands-on experience with implementation of replication of backup data to a remote site.
- Good understand on TCP/IP networking.
- Intermediate experience in the design and implementation of Backup, recover data from on-premise to cloud in AWS, Azure or Google and back.
Why AHEAD:
Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
USA Employment Benefits include:
- Medical, Dental, and Vision Insurance
- 401(k)
- Paid company holidays
- Paid time off
- Paid parental and caregiver leave