The Test Engineering team is part of Sales, Client Service and Experience PD and is responsible for managing system requirements, design, development, integration, quality assurance, implementation, and maintenance of corporate applications. The team works closely with business owners of these services to deliver industry leading packaged software and customer developed solutions. The diversity of applications provides incredible opportunities to learn multiple aspects of the business while gaining experience across a wide variety of technology stacks.
The Staff Software Test Engineer will play a pivotal role in the team as an end-to-end test automation specialist. Engaging external teams with different technology stacks and delivery methodologies while synthesizing a test approach that takes these into account will be critical. Additional responsibilities include building test frameworks, gathering and clarifying requirements, facilitating communication with other groups within the organization, and providing input to design discussions.
The candidate will lead/own/deliver Test Engineering goals by
- Collaborating with developers and QA engineers to improve testability, automation and tools
- Building strong relationships with external teams with a goal of developing robust end-to-end test coverage
- Mastering end-to-end data flows in order to automate testing of the entire application suite
- Design and develop QA load / automation scripts and test frameworks
- Work with the team to increase the test coverage
- Execute testing during all stages of development and release cycle
- Work with QA leads to develop and improve effectiveness of automation
- Design and execute test plans, scenarios and scripts
- Identify process deficiencies and suggest improvements
- Conduct test plan reviews with stakeholders
- Document software defects, using a bug tracking system, and report defects
- Determine risks to test deliverables and create mitigation plans
- Monitor bug resolution efforts and track successes
- Define test parameters, design tests, interpret test results and analyze test trends
- Assist in managing the test platforms
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.
Basic Qualifications:
- 5+ years of relevant work experience with a Bachelor’s Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or PHD
Preferred Qualifications:
- 5 or more years of hands-on QA/Test Engineering experience
- Test automation expertise/experience required.
- Experience creating and maintaining automation frameworks and tools to support test automation.
- Familiarity with fundamentals in data structures, algorithms, and complexity analysis
- Solid understanding of software engineering concepts and methodologies
- Experience testing web and mobile applications built on Java and/or C#
- Familiarity with CRM platforms such as Microsoft Dynamics is a plus
- Experience testing cloud-based applications (hosted on Azure or AWS) strongly preferred.
- Proficiency with Selenium, QTP or similar automation tools
- Strong technical competency in building and executing automated tests in Java and/or C# for both UIs and REST based services.
- Experience with Agile methodologies and tools (ADO, Rally, JIRA, Confluence)
- Experience working with Hadoop and SQL databases.
- Familiarity with Genesys IVR and associated test tools such as Cyara is a plus.
- Experience testing software at the API level using SOA suite, SOAP UI, PostMan, REST Client, etc.
- Experience with Continuous Integration (CI) tools such as Jenkins/Bamboo/Azure DevOps
- Experience with Test Case Management related tools (HP Quality Center/ALM, Zephyr, qTest, Testcollab, etc.)
- Experience with distributed source control systems such as Git
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
