Staff System Software Engineer - Reliability & Integration

Primary Function of Position:

Responsible for supporting the software teams at the heart of Intuitive’s new robotics platform. The ideal candidate will possess a strong passion for system reliability, coupled with high energy, a sense of ownership, and proven skills in collaborating with cross-functional teams. Key responsibilities include troubleshooting issues detected in system logs, developing tools to support troubleshooting efforts, and programming C++ systems software on the high-performance embedded processors in the dV5 surgical robotic system. This role is pivotal in driving ongoing efforts to enhance product reliability.

Roles and Responsibilities:

• Drive improvements in system/software reliability metrics, e.g. Mean-Time Between Interrupt (MTBI)
• Work closely with engineering leads to understand the system/software architecture and implementation, to perform root-cause analysis, design and implement software fixes and verify the software changes (end-to-end, from design, to confirmation through metrics)
• Manage system/software reliability metrics, analyze field issue reports, and perform data mining on error logs to inform sustaining and test engineering efforts
• Coordinate with Test Automation & Tools to generate, collect, and analyze system/software reliability metrics from our fleet of internal development systems
• Work with various teams ranging from Electrical, Mechanical, Software, System Test, Manufacturing and New Product Introduction to maintain high availability/uptime across our fleet of internal development systems, to enable our engineering teams
• Review error codes and error descriptions to ensure the accuracy and understandability of the contents

• Minimum of 12 years of relevant experience and a Bachelor's degree; or 8 years of experience and a Master's degree; or a PhD with 5 years of experience; or equivalent experience
• Proficiency in C, C++,  Python and hands on experience with Linux
• Strong ability to develop, integrate and debug complex embedded software and electromechanical systems (preferably medical, automotive, aerospace, or other safety-critical systems)
• Strong foundation in system engineering principles such as requirements definition, system integration, formal verification, and validation methods
• Technical breadth and leadership skills to bridge various functional teams

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target salary ranges are listed.