Staff Software Engineer

We are seeking a highly skilled and experienced Tech Lead to join our dynamic team. The ideal candidate will possess deep technical knowledge, exceptional problem-solving abilities, and a strategic mindset to design and implement robust, scalable, and secure solutions. The role will require close collaboration with many stakeholders to ensure successful project outcomes.

What you get to do in this role:   

• Offer architectural guidance for various applications within the IT Operations Management (ITOM) software development organization.
• Develop comprehensive system architectures that meet current and future business needs, creating high-level design artifacts such as system diagrams and data flow diagrams.
• Support the development and review of new data models and code implementations to ensure they meet functional and non-functional requirements in service of a growing customer base
• Mentor engineers across multiple scrum teams with guidance on implementation best practices
• Build high-quality, clean, scalable and reusable code by enforcing best practices around software engineering architecture and processes (Code Reviews, Unit testing, etc.)
• Work with the product owners to understand detailed requirements and own your code from design, implementation, test automation and delivery of high-quality product to our users.
• Implement software that is simple to use to allow customers to extend and customize the functionality to meet their specific needs
• Contribute to the design and implementation of new products and features while also enhancing the existing product suite
• Be a mentor for colleagues and help promote knowledge-sharing

To be successful in this role you have:

• 10+ years of experience with Java or a similar OO language
• Experience providing architectural leadership to software development teams
• Passion for JavaScript and the Web as a platform, reusability, and componentization
• Advanced knowledge with data structures, algorithms, object-oriented design, design patterns, and performance/scale considerations
• Experience with any of the modern UI frameworks like Angular, React or Vue
• Advanced knowledge experience working with relational databases including development, troubleshooting and performance optimization.
• Capability to manage multiple projects with material technical risk across teams and processes

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

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