Hi, We’re AppFolio

We’re innovators, changemakers, and collaborators. We’re more than just a software company – we’re pioneers in cloud and AI who deliver magical experiences that make our customers’ lives easier. We’re revolutionizing how people do business in the real estate industry, and we want your ideas, enthusiasm, and passion to help us keep innovating.

AppFolio Stack™

AppFolio Stack™, our integration marketplace, enables AppFolio Property Manager users to seamlessly incorporate innovative property technology solutions into their stack and solve even more of their business challenges.

Our mission as a critical service for end-users and partners, is to provide a reliable, stable, best-in-class API and integration platform that scales with our customers’ business needs. Through APIs and integrations, we provide leverage for our business and focus on our internal teams.

Your Mission

The AppFolio Stack™ offering represents an ecosystem of technologies benefiting our customers and partners: A property manager-facing integration marketplace, robust developer APIs and communications channels, web services and infrastructure, internal developer support and contribution.  You will lead others in the ongoing growth of this offering to support hundreds of partners and millions of units on the platform.  You will own the architecture and drive internal requirements alongside executing product and partner team requirements.

You will not be doing that alone. You’ll work with the Appfolio Stack Team and Staff Product Manager in our group, as well as engineers from across the platform, segment, and product domain groups, to build a platform that will service all stakeholders’ needs now and into the future.

Responsibilities

Across the Appfolio Stack efforts and through cross-team collaborations, you will…

• Lead a development team to deliver value to a range of stakeholders, including partners, customers, and internal developers.
• Learn our main software development workflows and the tools that support them.
• Identify and provide solutions to reduce the friction of bringing new integrations and APIs to market so that product segment/domain teams can easily deliver customer value.
• Devise and apply techniques to scale AppFolio Stack™ infrastructure to service our rapidly increasing number of partners and units-on-platform.
• Analyze and quickly respond to critical issues that affect partners and property managers.
• Plan for the long-term health, scalability, and extensibility of our API infrastructure.
• Leverage existing tools and knowhow from other teams across the organization where useful, and be able to build your own when needed.
• Act as an ambassador and evangelist for AppFolio Stack™ in the organization, providing clear communication to internal teams and stakeholders.
• Work with technical writers to refine API documentation and release notes.
• Add or improve the internal offerings to empower internal teams to contribute to the AppFolio Stack™ ecosystem.
• Identify performance bottlenecks and offer solutions to maintain responsive service interactions.

You know you’re the right fit if…

• You have led efforts to develop and support a scalable partner API product and infrastructure
  TIA!
• You are a technical leader and mentor.
• You have a strong background in API development and REST-based web services, including webhooks.
• You have deep knowledge of modern authentication and authorization systems and standards and how to integrate them into practical applications.
• You are passionate about building robust, useful, and performant programming interfaces.
• You have a strong sense of empathy for developers, both internal and external, and understand the challenges they face to create software rapidly and with high quality.
• You are a proven technical leader, yet remain open to alternative ideas to reach a reasonable consensus.
• You have a neverending curiosity in creating well-thought-out, scalable software development infrastructure.
• You want to be responsible for technology leveraged every day by thousands of software engineers across multiple organizations.
• You have experience working with programming languages and ecosystems such as Ruby, Go, JavaScript/TypeScript, and React.
• You have experience with data languages, tools, and frameworks such as Snowflake and SQL.
• You have experience with error and performance monitoring systems such as Rollbar and Datadog.

Additional Skills and Knowledge

• Bachelors or Masters degree in Computer Science or Engineering or equivalent work experience.
• 8+ years of experience working in software engineering at a Senior or above level.
• Highly proficient working in an agile environment.
• Expert at working with remote team members.
• Ability to think pragmatically and effectively balance business outcomes with technical goals.
• Drive to establish strong working relationships with peers across other platforms and product development teams.