Staff Site Reliability Engineer - PRE

• Provide leadership and oversight to a team of analysts to ensure Visa meets the highest application availability.

• Partner with internal and external stakeholders to understand business problems and then design and develop required solutions.

• Provide technical thought leadership towards solving problems for the team.

• Drive the adoption of key engineering best practices to improve quality and reliability of team's deliverables.

• Responsible for keeping the team engaged, motivated and operating with a high execution velocity.

• Responsible for coaching and mentoring of direct reports.

• Develop and nurture team of developers by motivating, mentoring, and assist in hiring critical talent.

• Automation scripting experience with Unix Shell (bash, ksh), Python, Perl, Java, Go or Node.js.

• Engagement with PD, Product and QA teams, developers, architects, and other stakeholders.

• Championing & driving application, infrastructure security efforts.

• Understand and own component security analysis, including code and data flow review. Collaborate with security team to implement and verify secure coding techniques.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Basic Qualifications:

• 5+ years of relevant work experience with a Bachelor’s Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD, OR 8+ years of relevant work experience.

Preferred Qualifications:

• 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
• At least 10 years of Production Application support working experience.
• 5 years of experience with Java, J2EE1.4, HTML, XML, XSL, JavaScript, Servlet 2.4, JSP 2.0, Struts 1.2, Spring 3.0, DB2 database, and Hibernate 3.0
• Experience with infrastructure automation technologies like Docker, Kubernetes, Ansible & Terraform is a plus
• Experience in Splunk, Sysdig, Elasticsearch, Prometheus, Grafana etc. is a big plus.
• 8+ years of experience with WebSphere, TC Server, Apache Web Servers, MVC framework, IIS, and IBM-HIS web server.
• Knowledge of at least one NoSQL DB or MySQL or DB2 or Oracle
• A working understanding of programming/scripting languages including Bash, Perl, and Ruby/Python
• In-depth knowledge of machine learning frameworks, like Keras or PyTorch
• Understanding of Linux, networking, CPU, memory, and storage.
• Knowledge of production support processes, including incident/change/problem management.
• Strong communication and collaboration skills. Strong leadership qualities and organizational skills as well as the ability to adapt quickly to changing priorities.

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 124,700.00 to 180,650.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.