Who We Do
We digitalize traditional services and turn the phone into a cutting-edge tool for payments, loyalty, and banking on the go, crafting secure and powerful solutions so that transacting becomes convenient, safe and super-fast.
The Role
The System administrator is responsible for maintaining, upgrading, and managing our software, hardware and networks. Resourcefulness is a necessary skill in this role. The System Administrator should be able to diagnose and resolve problems quickly, also have the patience to communicate with a variety of interdisciplinary teams and users.
Responsibilities
Overseeing the design and architecture of databases to ensure optimal performance, scalability, and reliability.
Monitoring and optimizing database performance by identifying and resolving bottlenecks, inefficiencies, and issues related to queries, indexing, and configuration.
Implementing and managing backup and recovery procedures to safeguard data integrity and ensure business continuity in case of disasters or system failures.
Implementing and enforcing security measures, access controls, and policies to protect sensitive data from unauthorized access, breaches, and vulnerabilities.
Forecasting future resource requirements based on growth projections and usage patterns to ensure adequate capacity and scalability of databases.
Investigating and resolving database-related issues, errors, and incidents in a timely manner to minimize downtime and impact on business operations.
Developing and maintaining scripts, tools, and automation workflows to streamline database management tasks, deployments, and maintenance activities.
Planning and executing database upgrades, migrations, and patching activities to ensure databases are running on supported and secure versions.
Creating and maintaining documentation, best practices, and knowledge base articles to facilitate knowledge sharing and collaboration among team members.
Providing guidance, mentoring, and training to junior DBAs and other team members to enhance their skills and capabilities in database administration.
Ensuring databases comply with regulatory requirements, industry standards, and internal policies through regular audits, assessments, and compliance checks.
Collaborating with database vendors, suppliers, and service providers to evaluate, procure, and manage database software, licenses, and support agreements.
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.
• A bachelor’s or master’s degree in computer science, information technology, or a related field.
• 5+ years of experience working as a database administrator, with a progression of responsibilities and leadership roles.
• Knowledge of security practices, networking protocols, firewalls, PCI compliance, etc.
• Proficiency in database management systems (DBMS). GCP Spanner required. Other DBMSs are welcome, such as Oracle, Microsoft SQL Server, MySQL, PostgreSQL, or MongoDB.
• Strong understanding of database architecture, design, and optimization principles.
• Experience with database performance tuning, query optimization, and troubleshooting.
• Knowledge of database security best practices and techniques for securing sensitive data.
• Familiarity with backup and recovery procedures, including disaster recovery planning.
• Experience with database replication, clustering, and high availability solutions.
• Strong problem-solving and analytical skills.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with team members, stakeholders, and vendors.
• Leadership qualities, including the ability to mentor junior team members, prioritize tasks, and make informed decisions.
• Adaptability and willingness to learn new technologies and methodologies in a fast-paced environment.
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
