Our success is dependent on building teams that include people from different backgrounds and experiences who can challenge each other’s assumptions with fresh perspectives. To that end, we look for a diverse pool of applicants including those from historically marginalized groups — women, people with disabilities, people of color, people who are lesbian, gay, bisexual, transgender, and/or gender nonconforming, first and second generation immigrants, veterans, and people from different socioeconomic backgrounds.
The Role
This is a role where considerable seniority is implied. You’re responsible for the foundation on which all the other software built at Outreach runs. That means we need to be empathetic to the needs of our co-workers in the performance of their jobs. It also means that we must be pretty focused on how our systems are performing according to our SLOs and SLIs. Outreach has grown enormously over the last several years; we don't see any signs of stopping soon. You help us identify the constraints in our infrastructure, optimize and further develop our current solutions and solve challenging tasks.
About the Team
SRE COR (Compute, Observability and Reliability) team is composed of folks with diverse skills and backgrounds, but our unifying attribute is our desire to work together to find creative, scalable solutions to the problems we run into. In the ideal world, the software we build creates Kubernetes clusters, validates performance, and can automatically migrate workloads to account for the new clusters safely. We are heavily integrated into AWS and the team is responsible for the underlying infrastructure on which Outreach runs, providing operational insights into it, and maximizing the reliability of that infrastructure. This is the infrastructure that allows us to continue to grow.
Your Daily Adventures Will Include
Our Site Reliability Engineers are usually iterating on our planned projects on a day to day basis. Our main focus is to always ensure that we spend more time improving our platform, making it more performant, scalable and also making it easier for the other software engineers to do their jobs. However, we are occasionally disrupted by urgent circumstances (read: alerts). When confronted with disruptive events, we strive to codify what we've learned and feed that information back into how we plan and prioritize our work.
Basic qualification
- Looking for an engineer who believes in automating away problems (read GitOps), is heavily invested in continuing to learn and grow both as a human and in their career, and has strong verbal and written communication skills
- Experience with Kubernetes in a production environment
- Cloud computing fundamentals and cloud-based networking, preferably in AWS
- Our tech stack: In addition to Kubernetes, Docker and AWS, we use Terraform/Atlantis, Helm, CircleCI, Concourse, Prometheus/Grafana, Vault and Git, with services written in Go. It's awesome if you have experience with any of those things, but we are happy to help you learn.
- Ideally, we’re looking for SREs with 4+ years dedicated experience
- Experience building highly available services - monitoring, alerting and logging with an emphasis on both the business and technical aspects of the application
- Understanding of distributed systems and their commonly associated problems
- Good Unix fundamentals
We encourage you to apply, even if you think the position sounds a bit outside your wheelhouse. Our ideal candidate is someone who is interested in learning and developing on the job constantly, even if you can walk in through the door on your first day and immediately do amazing things.
Why You’ll Love It Here
● Highly competitive salary
● Amazing working space with a running track on its roof
● Flexible time off, 5 weeks of vacation, and 5 annual sick days
● One personal refresh day off per month, according to the schedule of the department
● 4% employer supplemental pension monthly contribution
● Private medical care for employee and spouse with Program Health Plus
● Life insurance at 2x annual salary
●
5.000 CZK monthly allowance for meal vouchers, flexipasses and other personal expenses
● 16 weeks of annual top up maternity leave pay or 12 weeks of fully paid paternity leave
● Opportunity to be part of company success via stock options program
● Company-organized and personal paid volunteer days to support the community that
supports us
● Relocation package - support offered for foreign future employees and their families relocating to Prague
● Diversity and inclusion programs that promote employee resource groups like OWN
(Outreach Women's Network), AAPI, Rainbow (LGBTQIA+), Gender+, LatinX, Black Excellence, Disability Community, and Veterans
● Employee referral bonuses to encourage the addition of great new people to the team
● Fun company and team outings because we play just as hard as we work
