Kong is hiring a

Staff Product Manager - Konnect Observability (India)

Full-Time
Kong powers trillions of API transactions for leading organizations globally. Kong’s products make connecting APIs and microservices easier and faster than ever. 

Kong is a Series D company, backed by some of the world’s most respected VCs, including Index, CRV, and Andreessen Horowitz. 

Why will you enjoy this new opportunity?

Konnect is a SaaS platform that enables developers to manage APIs at scale. It empowers developers to efficiently publish, consume, secure, analyze, and manage APIs and services across modern and legacy applications on any cloud, platform, protocol, or architecture. We are an API & cloud-first company with a hyper-focus on customer experience to enable the next generation of user experience through an API-connected world.

For this role, We are seeking an experienced Staff Product Manager to lead our debuggability and observability capabilities to enable our customers to safely operate Kong Gateway at scale and reduce the MTTR of operating their mission-critical applications.

Why should you want to work at Kong?  

Market Opportunity 
We are on a quest to build a $10b+ software company over the next few years and need YOUR help!
Why APIs Matter? APIs have been enabling innovation for decades!
Strong VC team, Series D, strong year-over-year revenue growth!
Technical Leadership - We are recognized as the leader in innovation in the connectivity space.
Marco, our CTO/co-founder - “We are the Cisco of L4 and L7” - CUBE Conversation, March 2021
We are the leading innovator in the connectivity space!
Amazing Team & Culture - Come be a "Konger" and find out what we mean.
Building Great Products - Learn why the world's largest companies love our tech!
Over 250m+ downloads of our open-source API gateway!  Over 60k+ stars on GitHub between Kong API and Kong Insomnia!

What You'll Be Doing:

  • Craft and execute a product roadmap focused on debuggability and observability of Kong Gateway through the lens of Konnect, our SaaS platform.
  • Develop user experiences that provide intuitive access to deep insights and API analytics.
  • Partner closely with customers to understand their operational SRE needs and refine product offerings.
  • Collaborate with engineering, design, and marketing teams to bring new features to market.
  • Establish Kong as a leader in API gateway observability, ensuring our solutions are competitive and innovative.

What You'll Being:

  • 6+ years of software product management experience, preferably with a strong background in SaaS and cloud-based products.
  • Proven expertise in the fields of debuggability, observability, or similar areas within software development.
  • Familiarity with leading observability tools such as Datadog, Honeycomb, Prometheus, Grafana, Elasticsearch, Kibana
  • Exceptional communication skills, capable of articulating complex technical concepts to a diverse range of stakeholders.
  • Adaptability and agility in a fast-paced and evolving technology landscape, with a keen eye for emerging trends and technologies.

What is leadership like for this role? What is the structure and culture of the team like?

  • The hiring manager for this role is Ross Kukulinski, Sr. Director of Product Management. The Konnect team is made up of individuals with diverse backgrounds who are excited about delivering a new SaaS offering to enable Kong’s customers to operate, scale, and manage APIs in today’s modern application world.
  • If you don’t think you meet all of the criteria below but are still interested in the job, please apply.  Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.

Kong has different base pay ranges for different work locations globally, which allows us to pay employees competitively and consistently in different geographic markets. The compensation varies depending on a wide array of factors, including but not limited to specific candidate location, role, skill set, and level of experience. Certain roles are eligible for additional rewards including sales incentives depending on the terms of the applicable plan and role. Benefits may vary depending on location.

What is a Konger? 

We are a group of makers, thinkers, and doers focused on helping today’s developers build tomorrow’s technology. Our teams work on the bleeding edge of API innovation to provide our users with a central nervous system for data and services. 

We put design at the heart of everything we do, and we’re relentlessly focused on creating beautiful experiences for our customers. That’s why technology companies, major banks, e-commerce innovators, and government agencies put Kong in front of their most important web applications. 

We believe in the power of Open Source and everything it stands for. That’s why developers around the world enthusiastically contribute on top of our open-source platform. 

We are passionate about solving challenges that will fundamentally shape the future of technology, and we’re looking for the right people to join us on our mission. If you believe in taking ownership of your work, making an impact, and having fun along the way, we would love to talk to you.

Kong Core Values: 

Be Inclusive. We work together from anywhere to achieve our common goals. Our differences make us stronger. 

Be Authentic. We are genuine, principled and confident without arrogance. Show respect and kindness, especially in tough moments. 

Be Relentlessly Resourceful. We work with purpose, obsession and grit. It takes muscle to do hard things and doing hard things build muscle. 

Be Customer Obsessed. We care. Customers are everything, we put them at the center of everything you do. We are all empowered to make an impact. 

Be Curious. We value ideas over hierarchy. Never accept the status quo. We make bold bets, fail, and learn everyday. There is always a way. 

Be an Owner. We are drivers not passengers and own the quality and outcomes of our work.

About Kong: 

Kong is THE cloud native API platform with the fastest, most adopted API gateway in the world (over 300m downloads!). Loved by developers and trusted with enterprises’ most critical traffic volumes, Kong helps startups and Fortune 500 companies build with confidence – allowing them to bring solutions to market faster with API and service connectivity that scales easily and securely. 

83% of web traffic today is API calls!  APIs are the connective tissue of the cloud and the underlying technology that allows software to talk and interact with one another.  Therefore, we believe that APIs act as the nervous system of the cloud.  Our audacious mission is to build the nervous system that will safely and reliably connect all of humankind!  

For more information about Kong, please visit konghq.com or follow @thekonginc on Twitter.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
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