Staff Product Manager

Job Title: Staff Product Manager, AI Platform

Locations: Bangalore

Reports to: VP Product Management

A quick snapshot…

Join Conga’s AI Platform Team

Join our dynamic team at Conga as we revolutionize the Revenue Life Cycle landscape with cutting-edge AI technologies. As a key member of our AI platform team, you will collaborate with talented engineers and data scientists to develop and deploy innovative solutions that enhance our product's intelligence, scalability, and user experience. Leveraging your expertise in machine learning, natural language processing, and data analysis, you will play a pivotal role in building robust AI-driven features that empower our customers to make smarter decisions and drive business growth. If you're passionate about pushing the boundaries of AI in the SaaS industry and thrive in a fast-paced, collaborative environment, we want to hear from you. Join us in shaping the future of intelligent software solutions.

The Product Manager at Conga is responsible for the product direction, planning, execution, and launch of product releases. Conga thrives in solving our customers’ business problems and creating raving fans in the process. Here you bridge the technical and business worlds as you design products that our customers and their customers love! Join the team at Conga to help drive the next phase of growth.

Why it’s a big deal…

A Conga Product Manager is continuously adapting & is excited to work on Products, cross-functionally to guide products from conception to launch by connecting the technical and business worlds.  You have a technical passion to break down complex problems into steps that drive the product development lifecycle including analyzing, positioning, packaging, promoting & tailoring our solutions to meet our customer needs.

Are you the person we’re looking for?  

Relevant Experience.  You should have 8+ years of overall experience and a minimum of 3 years in building B2B SAS products from concept to post-launch, API, and integrations & familiarity with building ML based products. Ability and confidence to work closely with select customers in pre-sales and collaborative scenarios. Experience with integrated solutions for major platforms such as Microsoft, SAP, Oracle, or Salesforce is strongly desired. You’ll be involved in technical publications, providing guidance to product education teams for technical and product documentation, and transitioning finished projects to the Customer-facing teams.

Research and Creativity. Own the research, action plans, adoption plans, and results for the products. Map business ideas and use cases into product requirements and roadmap, set goals, determine priorities, and track deliverables. You will create solutions to problems with our products while always focusing on the best user experience and balancing company goals, product cohesion, and ease of implementation, research, wireframing, and incorporating user feedback into the product.

Leadership skills. Work across multiple teams to deliver quality software at a consistent pace, which aligns to the product vision. Guide the scrum teams to deliver great software at an impressive pace. Keep the team aligned with the work at hand and the completion of the greater feature, gather product requirements from stakeholders, manage release status for development and communicate status to other departments in the company. Work closely with the development team to decompose high-level features into user stories, quickly provide just-in-time decisions to system-level questions, and defect triage.

Analyze and prioritize. Schedule development work for releases. Work with product management and development teams to create and maintain product priorities, track schedules against delivery commitments, and escalate risks and issues. Work with and maintain communication with stakeholders. Analyze product metrics to understand product performance.

Customer experience. Aligning customer experience strategies with marketing initiatives and informing customers about new product features and functionalities. Analyzing customer feedback on product ranges and new releases and preparing reports accordingly. Documenting processes and logging technical issues, as well as customer compliments and complaints.

Here’s what will give you an edge…
 

Champion the Customer. You understand that customers are one of the business’s most important assets and you take that seriously. With more than 11,000 customers around the globe entrusting Conga with their business we make a commitment to their success and would love to hear how you will too!  

Natural collaborator. You work effectively with Product Manager, are proficient with Agile and a collaborative cross-functional approach to building awesome software. You are comfortable working with teams and collaborating on best practices across multiple Agile teams. You constantly seek opinions and solicit feedback to create the best work possible. You don’t know any other way. It’s a team effort and you completely appreciate that. 

Passion. We know it when we see it. Passion is not about saying how much you love what you do in your most excited voice. Passion is revealed in your truest self. It’s about what you’ve accomplished; how you want to grow; the ideas you have; your philosophies. It’s demonstrating through your words and your actions that you truly believe in what you do -- and where you work. That it matters to you. And that’s pretty cool.  

Did we pique your interest? 

If this sounds like the kind of job you would love in the kind of environment where you would thrive, please click apply. We'd love to hear from you! 

Don’t meet every requirement for the role?  

Studies have shown that women and members of ethnic minorities are less likely to apply to jobs unless they meet every single qualification. At Conga we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You just might be the right candidate for this or other roles.

#LI-UB1

Education: A bachelor’s degree in Engineering or equivalent

Conga is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants regardless of race, color, religion, gender, gender identity, age, national origin, disability, parental or pregnancy status, marriage and civil partnership, sexual orientation, veteran status, or any other characteristic protected by law. Reasonable accommodations will be made to meet the requirements of the Americans with Disabilities Act and will be provided as requested by candidates taking part in all aspects of the selection process. All your information will be kept confidential according to EEO guidelines. Conga is not open to third party solicitation or resumes for our posted FTE positions. Resumes received from third party agencies that are unsolicited will be considered complimentary.