Job Description:
We are looking for a design leader to help build simple, familiar, intuitive, contextual experience
for a modern - CRM software. In this role, you will lead a young team in evolving existing
features and adding new features. You will contribute to everything design, including the process,
design operations, research, and hiring in helping this happen. You will be part of an organization
that believes in putting people first, in craftsmanship and challenging the status quo. Your
wingmen will be stellar product, development, marketing peers who believe in delivering value
through customer engagement and delight.
What we look for:
● You have 7+ years of experience and are strongly motivated to lead a design team
● Excellent communication and interpersonal skills
● Track record of shipping intuitive and user-centered experiences
● You are able to deliver on roadmap items with meticulous planning, operation and
execution
● You are able to work and communicate effectively with cross-product and cross-functional
teams to optimize product offerings
● You have built, enforced and religiously maintained design systems
● You have played the role of team captain, mentored and driven your team to
accomplish results
● You are able to provide well documented, actionable feedback on the product and
design to the team
● You are able to strike a balance between customer needs and business expectations
without sacrificing core design practices and principles
● You are effective in communicating design and justifying your approach to all
stakeholders
● You establish processes and believe in scaling through them
● You conduct detailed design reviews (interaction, visual design and UX copy) as a
stage gate for all deliverables before they are accepted by the development team.
● You’re a stickler for attention to detail and ensure that this quality percolates through
every design discipline
These are some benefits you can expect from us in return:
Excellent compensation package including bonus
Fantastic start-up environment to learn & develop
Group contributory pension scheme & income protection
Private healthcare & travel insurance
Cycle to Work scheme & more…
At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.
