Staff Manager, Microsoft Solution Services

High performing team members, challenging projects and a great place to work! This is what you can expect if you join the Quisitive team. Founded in 2016, Quisitive is a publicly traded, global Microsoft services and solutions partner with a team of professionals that has a long history of successfully delivering award-winning Microsoft solutions, including being named the 2024 Worldwide Microsoft Partner of the Year Award for Analytics. Our culture of continual learning and innovation ensures that we remain committed to Microsoft’s long-term strategy.

What do we attribute our award-winning success to? The people we hire, of course! Our team members don’t join Quisitive for just a job. They come to Quisitive to contribute to something bigger than themselves – to be part of a high-performing culture, continue their infinite quest to learn, and deliver innovative and exciting solutions that make a real impact on our customers’ business. We strive to provide the tools and leadership that you need to be successful, and then we let you do what you do best!

It is a very exciting time of growth for our Delivery Services team, and we are currently hiring a Staff Manager to provide leadership and growth for a team of delivery consultants.

This role can be located anywhere in the United States, but we would prefer Austin, Dallas, Houston, San Antonio, Chicago, Denver, Phoenix or Tampa.

What will this role entail?

We are seeking an experienced Staff (people) Manager to join our consulting delivery organization. This leadership role will work closely with the practice leadership team and report to the delivery practice Director.  The role will be responsible for providing comprehensive human resource (HR) management support for a large team of 20+ direct reports, including individual career planning, proactive team collaboration, fostering effective communication and a positive work environment.  Working with Quisitive’s  delivery leaders to assign and ensure successful delivery of assignments, manage workload, and ensure billable utilization targets are met for each team member will be an integral part of this role. Other responsibilities will include:

• Employee Relations: Serving as the primary point of contact for your direct reports within the practice, addressing and resolving any employee concerns or HR-related queries in a timely and professional manner.
• Performance Management: Conducting formal, regular one-on-one meetings with direct reports. Assisting in the execution and management of Quisitive’s established performance management processes for each team member, including goal setting, performance reviews, career planning and employee development plans that align to business and technical goals.
• Onboarding: Coordinating the onboarding of new hires or internal transfers to the team.
• Training and Professional Development: Working with Quisitive’s Training Coordinator, identify training needs and gaps, coordinate individual training plans to ensure team members are gaining professional development and progressing in their career paths.
• Employee Engagement: Developing, implementing and participating in initiatives to promote team engagement, satisfaction and retention (remote or in-person as appropriate).
• Reporting: Preparing and analyzing metrics and reports to support decision-making and to identify areas of excellence and improvement for individual team members and the team.

What’s required to be successful in this role?

• Minimum of 2 years of experience in a people manager role, preferably within a project management, resource coordination or similar environment for a technology services company.
• Strong knowledge of people leadership principles, policies, procedures and best practices
• A promoter of trust and teamwork; ability to delegate, motivate and influence
• Ability to handle employee sensitive and confidential information with discretion
• Ability to develop productive customer/team relationships, work across functional boundaries, take ownership of assignments and work independently (or in a team) to accomplish goals
• Ability to successfully handle multiple work streams and embrace change in a fast-paced and dynamic environment
• Ability to maintain composure and professionalism while managing to deadlines and shifting priorities
• Excellent interpersonal and verbal/written communication skills
• Strong problem solving, decision making, time management and organizational skills
• Innovative thinker with a desire and aptitude to always be learning and adapt to new business and/or functional concepts
• Willingness to occasionally travel to Quisitive U.S. office locations as needed (minimal)
• Proficiency in Microsoft Office Suite
• Bachelor’s degree in business administration, or related field

 What else would set me apart?

• Experience playing a leadership role in cross-functional/matrix team structure
• Experience as a people manager or resource manager for a Microsoft systems integrator

We are looking for curious initiative takers to join our team, so if you are passionate about being a leader and working with smart people that are committed to accomplishing great things, then apply today!

No agencies or third parties, please.

US Citizens and those authorized to work in the US are encouraged to apply.  We are unable to offer visa sponsorships currently.

About Quisitive

With significant growth since 2016, Quisitive is rapidly achieving our vision of becoming the premier, global Microsoft partner, and we continue to expand across the United States, Canada and India. Our teams have grown by diversifying our delivery model to include nearshore and offshore capabilities.  Within our growing Global Cloud Solutions business, we deliver technical business solutions through a portfolio of IP solutions aligned to industry or business function to accelerate customer business goals, and we deliver technical cloud solutions to help customers achieve their digital transformation goals. In addition, Quisitive has a portfolio of industry-focused solutions that address customer challenges in healthcare, manufacturing, state & local government, performance management, and linguistics.