- Responsible for Bartender Barcode Labelling software & server.
- Manage and administer office printers and print server.
- Develop and maintain IT policies.
- Serve as Audit Coordinator for the IT Department.
- Coordinate and manage business requirements for IT Solution in the area of IT Office Services.
- Coordinate and manage IT Supplier as needed.
- Support in tracking, managing, and renewal of maintenance and support contracts.
- Troubleshoot IT issues and effectively communicate solutions to non-technical end-users.
- Manage the IT department’s budget and monitor spending.
- Provide and deliver IT services in alignment with ITIL best practices.
- Proactively implement action plans to enhance IT operational efficiency according to company IT standards and practices.
- Lead small to medium IT projects in collaboration with local and global teams.
- Good understanding and experience in leading various IT Audits such as ISO 9001, ISO 14001 IATF 16949, ISO 45001.
- Must possess strong documentation skills and can work in rapid change and fast-paced environment.
- Advance Microsoft Office skills in Excel, PowerPoint, & Word.
- Experience in relationship building and collaboration within a diverse, cross-functional team and Global IT Team.
- Good understanding of various IT Infrastructure such as Server, Storage, Network, and Backup.
- Ability to manage multiple projects at the same time.
- Excellent communication and interpersonal skills.
- Knowledge with advanced capabilities within ITSM software such as ServiceNow, including experience with ITIL fundamentals.
- Proactive personality who recognizes opportunities, take initiative and action to anticipate business needs, problems, and possible outcomes in addition to ad-hoc request from the business.
- Ability to maintain composure and focus while troubleshooting and solving technical issues.
- Has an aptitude for acquiring technical skills and an eagerness to learn.
- Has excellent time management skills and can make sound judgment/decision quickly.
- Has the sense of urgency to fulfil requests from business.
Education and Experience
- Candidate must possess at least a Bachelor's Degree in Computer Science/Information Technology or equivalent.
- Minimum 6 years of hands-on technical experience in IT operations and Service Desk.
- Experience working in MNC environment preferably in the manufacturing sector.
Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.
Western Digital is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at [email protected] to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
NOTICE TO CANDIDATES: Western Digital has received reports of scams where a payment is requested on Western Digital’s behalf as a condition for receiving an offer of employment. Please be aware that Western Digital and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. Should you encounter any such requests, please report it immediately to [email protected].
