Taptap Send is hiring a

Staff Engineer, Product Infrastructure | USA

New York, United States
Full-Time
Our Mission
Reduce inequity by helping immigrants move money home, and become the leading cross-border fintech for emerging markets.

The Team
-> Founded by Harvard grads / 3rd-time founders
also founded Segovia (successful exit) and GiveDirectly (>300M revenue, fastest-growing NGO).
-> Top performers from top and varied organizations (e.g., Bain, Bolt, Google, McKinsey, SafeBoda, Uber, Zipline)
we like moving fast, and we hire people that do as well.
-> Driven by mission, guided by values (see below) – in deed, not just word.
-> Team as global as the mission, >30 languages from 25 countries (i.e., if you’re interested in learning to make Chicken Moambe, we’re the place).

About Us
Taptap Send is backed by top VCs (Spark, Canaan, Reid Hoffman, Breyer Capital, etc.), rapidly growing and a great place for those looking for both impact and a fast-paced tech startup environment.  Read more about the journey in Reid Hoffman’s words or TechCrunch article

Launched in 2019, Taptap is tapping into a transformative shift in global finance: from banks to phones. While this has affected wealthier countries as well, it has been nothing short of a revolution for the emerging markets where the overwhelming majority of population had been unable to access digital finance previously.  Taptap Send allows immigrants to send money home instantly and with no fee*, saving money in the process. With a formal market size of >700B alone, we’ve got a lot more saving to do for our users. Our mission is to reduce inequity by helping immigrants move money home, and become the leading cross-border fintech for emerging markets. And that’s just the beginning...

Our Investors
Spark Capital, Canaan, Reid Hoffman, Breyer Capital (Jim Breyer), Unbound (Shravin Mittal), Wamda (Fadi Ghandour), Firstminute Capital, Slow Ventures (Sam Lessin), Helios Partners (Souleymane Ba), Crossbeam Ventures (Ali Hamed), Nikesh Arora, Samih Toukan, and many other context-specific angels

*We charge fees for transfers on fixed exchange rate corridors (e.g., XOF, XAF).

The Role

We are looking for a Staff Software Engineer to join our growing engineering team and guide the evolution of our backend systems as we scale. For us, this isn’t just about technical performance, but also supporting the internal human processes that will always power much of our product. You will work closely with Product, Operations, Customer Support, Growth and other functions to design and build out a reliable, performant, and secure platform for handling remittances across countries.

Taptap Send is a cross-platform mobile app developed with React Native and TypeScript, which talks to a backend service written in Kotlin and backed by PostgreSQL and redis, all of which runs on AWS and is managed via Terraform. We expect a person in this role to vertically own a solution and work across as much of our platform as possible.

We’re an encouraging environment that values both teamwork and autonomy, and have many exciting upcoming challenges, including: scaling up to handle increased volume and complexity, helping our analysts derive business and product insights to drive growth and retention, building internal tools for our customer support and acquisition efforts, and much more!

You are

  • Looking to join a growing team, lead cross-functional projects, and have significant impact on the success of the company
  • Comfortable working with partners to articulate technical success criteria for projects and successfully driving them to completion while keeping everybody informed
  • Comfortable identifying new technical areas that need more attention, and know how to motivate them to others while incorporating overall priorities
  • Great at balancing speed of execution with writing clean, well-designed code
  • You believe in evangelizing practical technology to a wider team instead of chasing the new shiny piece of tech in the space
  • Looking to be a part of an inclusive culture where everyone brings their whole selves to work
  • A clear communicator who believes in communicating kindly but candidly
  • Committed to serving our customers first and foremost

Requirements

  • 8+ years of full-time software development experience, or equivalent
  • Experience working in JVM languages (Java/Kotlin) and familiarity with managing/improving build systems
  • Experience working on systems that have real-world performance and reliability constraints
  • Experience with query optimization, database tuning, message brokers, and/or caching

Nice to have

  • Experience working with Infrastructure as Code technologies like Terraform
  • Experience with Data Engineering concepts and workflows
  • Former roles as Staff / Principal Engineer in companies our size

Impact first.
Team next.
Accept reality.
Propose solutions.
Win with grit.
Be proactively candid, with yourself and others.
Love the particular.
Own it.
Create positive energy.
Maybe, even have fun.

Equal Opportunity Employer

Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply.

If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.

Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.  
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