Staff Designer (f./m./div.) - Open to people who are based in or want to relocate to Berlin

Visa Europe’s Product Innovation organization, is looking for a client -facing Staff Designer to join our team. In this role, you will focus on strategic design for products and services to create high-impact deliverables and lead engagements that help our clients drive their businesses forward. The Senior Staff Designer is a highly experienced individual contributor responsible for developing well-researched understandings of emerging digital payment trends and leveraging that knowledge to help our clients understand Visa’s unique position within the fast-moving global commerce landscape.

The Staff Designer will conceptualize, co-create, design and present engaging experiences, effectively collaborating with multi-disciplinary teams—Product, Business Development & Strategy, Data & Analytics—to deliver value for our clients. A passion for using design to solve problems and seasoned presentation skills are a must. The candidate should have deep consultative design strategy experience and the ability to speak with fluency to product management, consulting, marketing and analytics partners alike. Candidates should be located in Berlin, Germany.

Role responsibilities include

• Support creating and scaling experiences and engagements with a primary focus on the development of products and services
• Develop a deep understanding of the payments ecosystem, commerce trends, Visa’s Innovation practice and Visa capabilities in order to effectively communicate to clients and partners
• Research emerging areas of opportunity (using quantitative and qualitative techniques) and transform insights into compelling storytelling and experience design
• Lead Client Discovery Sessions in collaboration with Business and Product peers as assigned, including facilitating client ideation and alignment to drive actionable outcomes
• Collaborate with peers at Visa’s other Global Innovation Centers to standardize engagement models, share our practice’s approach and train others on the how and why behind our work
• Participate in the development of new business initiatives and offerings for the Innovation group in Europe
• Support the Innovation & Design business as required, including but not limited to RFPs, supplier relationships, design briefs, Global Design initiatives, etc.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office two days a week, Tuesdays and Wednesdays with a general guidepost of being in the office 50% of the time based on business needs.

• Bachelor's Degree in Human Factors, Design, Psychology, Sociology or related field, advanced degree (MS/MFA) preferred
• Relevant experience in mobile native UX, design strategy, interaction, visual and content design

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.