Staff Data Analyst

What You Will Do?

· Design and maintain dashboard for key metrics monitoring; analyze data and develop strategic plans to provide service excellence

· Investigate and conduct in-depth analysis of data-driven "root causes" and propose solutions supported by data and facts and share impact.

· Drive improvement in operational performance and lead projects to further expand our business and enhance both our customers and partner teams experience.

· Develop strong ownership for data analysis and work with cross-functional teams on company-wide perspectives.

· Clearly communicates goals, roles, responsibilities, success metrics and desired outcomes to cross functional-project teams and program stakeholders

· Works independently, but also influences and manages project teams, sub-teams and subject matter experts to develop, test or implement new ideas or process improvements.

· Compile and analyze project data to identify trends and opportunities for future growth and improvement

· Ensures that multiple projects within program roadmap meet specified timelines to deliver results

Qualifications:

· Minimum 6-8 years of experience in business analysis preferably in the e-commerce or marketplace industry

· Ability to leverage intermediate and higher data visualization tools (e.g. Power BI or Tableau)

· SQL building experience is a must

· English speaking and writing skill are a must, Chinese speaking is a strong plus

· Clearly communicates goals, roles, responsibilities, success metrics and desired outcomes to cross functional-project teams and program stakeholders

· Works independently, but also influences and manages project status with stakeholders, and test or implement new ideas or process improvements.

· When an issue arises, dive deep into the roots of the issue, propose solutions supported by data and facts and share impact.

· Ensures that multiple projects within program roadmap meet specified timelines to deliver results

Preferred Qualifications:

· Experience in the e-commerce industry in an operational capacity

· Experience working with cross-functional teams

Recruitment Process

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants.
• Hiring may be restricted in case the legal qualifications required for hiring and work performance is not met.

Privacy Notice

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice is located below.

https://privacy.coupang.com/en/land/jobs/

Equal Opportunities for All

Coupang is an equal opportunity employer. Our unprecedented success could not be possible without the valuable inputs of our globally diverse team.