Staff, Backend Engineer (Retail Engineering)

[Company Introduction]

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door. Powered by an outstanding end-to-end commerce and logistics network and a fanatical culture of customer centricity, Coupang has broken tradeoffs around speed, selection and price. Today, we provide exceedingly fast shipping speeds on millions of items including fresh groceries, delivered within hours nationwide, 365 days a year.

We are doing this for millions of consumers in Korea. Korea is home to one of the largest and fastest growing e-commerce opportunities anywhere in the world.

[Job Overview]

Retail Engineering team is an organization in charge of Retail Business support and selection sourcing of retail products, an important axis of Coupang's eCommerce business. The team supports various retail businesses through Supplier Hub, a portal site for suppliers, and Retail Contract Center (RCC) Platform services for retail business operators. The team aims to accelerate growth, increase profitability and improve the productivity of the Retail business, and global extension. On the technical side, the team guarantees a highly available, reliable, and expandable system to make the best supplier experience and get the best retail selection.

[Roles and Mission]

As a Staff Backend Engineer for Retail Engineering, you will be responsible for designing, developing, and maintaining the retail ecosystem. Retail Engineering is pursuing to manage retail selection sourcing in a more efficient and data-driven manner systematically providing technical support to support the business, and we are recruiting new team members to build Selection Pipeline Management. Selection Pipeline Management will be a tool for managing relationships between Coupang and Retail Suppliers and will be applied and expanded to selection expansion and BM sales support. You will collaborate closely with the PO to find the optimal solution for retail business expansion and build and operate the system in a global team.

[Responsibilities]

• Provide leadership and technical direction and ensure that our engineers are working on building scalable and fault-tolerant systems.
• The bar raiser of across group level tech engineering teams to lift team’s engineering / operational excellence with best practice.
• Engage with senior leadership and product owner(s) in developing and executing technical strategy and product roadmap ensuring scalability and simplicity.
• Prioritize and plan the projects and features sponsored by senior leadership, stakeholders and strategically important tech initiatives.
• Refine and set the vision for the overall architecture plan and application of best practice architecture, design patterns and ongoing simplification of the system landscape.
• Foster a culture that continuously innovates through frequent product iterations (Agile/Scrum) and help the team develop their Agile practices further.
• Own definition, measurement, and reporting of operational metrics.
• Establish and run the operational support for your team’s software.
• Communicate clearly and concisely with the team members, peers and leadership team.

[Basic Qualifications]

• Bachelor’s degree and 7+ years of industry experience
• Experience of large distributed system
• Ability to solve problems through creative thinking and partnerships with other teams
• Ability to attain challenging targets through goal-setting and personal drive
• Ability to drive consensus between stakeholders through skilled communication
• Strong sense of ownership, urgency, and drive. High on bias for action

[Preferred Qualifications]

• Experience in designing and developing distributed systems and architectures
• Capable of object-oriented design and development
• Strong familiarity developing with Java and the Spring Framework
• Service development and operational experience in an AWS environment
• Experience in automating build/test/deploy
• Experience working closely with globally distributed teams

[Recruitment Process and Others]

Recruitment Process

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants.
• Job titles and responsibilities may be subject to change depending on the candidate’s overall experience, etc. This will be communicated to the candidate at the appropriate time before the offer.

Privacy Notice

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below. https://www.coupang.jobs/en/privacy-policy/

Document Return Policy

• This notification is given pursuant to Article 11 (6) of the Fair Hiring Procedure Act.
• A job applicant, who has applied but not been finally selected for a position at Coupang (the “Company”), may request the Company to return his/her hiring documents submitted pursuant to the Fair Hiring Procedure Act. However, this will not apply where the hiring documents were submitted via the website of the Company or e-mail, or where the job applicant submitted those documents voluntarily without a request from the Company. In addition, if the hiring documents were destroyed due to a natural disaster or any other reasons not attributable to the Company, such documents will be deemed to have been returned to the job applicant.
• A job applicant who wishes to request the return of his/her hiring documents pursuant to the main sentence of paragraph 2 above should fill out a “Request for Return of Hiring Documents” [Annex Form No. 3 in the Enforcement Rule of the Fair Hiring Procedure Act] and submit the request to the Company (Coupang Recruiting Team, Tower 730, 570 Songpa-daero, Songpa-gu, Seoul). In such case, within fourteen (14) days from the date of identifying the receipt of the request, the Company will send the hiring documents to the job applicant’s designated address via registered mail. Please be informed that the job applicant is required to pay the postage on the registered mail.
• In preparation for a job applicant’s request for the return of hiring documents pursuant to the main sentence of paragraph 2 above, the Company shall retain the original hiring documents submitted by the job applicant for 180 days from the completion of the recruiting process. If no request is made until the end of this period, all of his/her hiring documents will be destroyed immediately in accordance with the Personal Information Protection Act.

Equal Opportunities for All

Coupang is an equal opportunity employer. Our unprecedented success could not be possible without the valuable inputs of our globally diverse team.