Enphase Energy is a global energy technology company and leading provider of solar, battery, and electric vehicle charging products. Founded in 2006, Enphase transformed the solar industry with our revolutionary microinverter technology, which turns sunlight into a safe, reliable, resilient, and scalable source of energy to power our lives. Today, the Enphase Energy System helps people make, use, save, and sell their own power. Enphase is also one of the fastest growing and innovative clean energy companies in the world, with approximately 68 million products installed across more than 145 countries.
We are building teams that are designing, developing, and manufacturing next-generation energy technologies and our work environment is fast-paced, fun and full of exciting new projects.
If you are passionate about advancing a more sustainable future, this is the perfect time to join Enphase!
About the role
Leading a team of Jira Tooling Specialists. The “JIRA System Analyst “will support the development, maintenance, and training of the JIRA SW tool set across the organization.
What you will do
- Hands on experience on recommending and implementing Scrum/Kanban process to projects.
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Work with internal stakeholders and external vendors to influence, shape and implement strategic direction.
- Strong ability to communicate technical ideas and defend rationale for technical decisions.
- Develop Jira workflows, permission schemes, notifications, and customized pages for use across the organisation. Prior experience of managing JIRA instances. Strong knowledge of JQL.
- Build automations to meet the project requirements and should have Scripting knowledge to automate the repetitive jobs.
- Assessing system architecture currently in place and working with functional leads to recommend solutions to improve it.
- Provide Atlassian system administration and ad-hoc support.
- Manage, recommend, and deploy appropriate solutions using relevant products to meet stakeholder requirements.
- Design and implement a tooling solution to ensure that an accurate and up-to-date Service.
- Bitbucket administration and troubleshooting experience is must.
- Maintain Atlassian (JIRA Software, JSM, Confluence, Bitbucket) and plugins licenses.
- Responsible for leading all new projects on Jira, including the configuration of layouts, designs, workflows, and dashboards.
- Provide ongoing support for all knowledgebase, tooling, and integration solutions for the global Client Service Teams.
- Ability to collaborate with a cross-functional teams of developers, analysts, and operations stakeholders.
- Planning and effective delivery of project/continuous improvement initiatives.
- Provide support and training to Client Services to support the roll-out of new JIRA projects and JSM projects.
- Maintaining knowledge of industry best practice.
- Resolve any technical issues experienced within the Atlassian tools, knowledge base and tooling suites.
- Support the apply and maintain built-in customization and third-party add-ons to extend JIRA / Confluence functionality, as needed.
- People management and leadership skills.
- Strong analytical skills and innovative ideas.
- Strong verbal, written and interpersonal communication skills.
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Must have strong work ethic with good time management skills
