Company Introduction:

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar commerce industry. We are one of the fastest-growing retail companies that established an unparalleled reputation for being a leading and reliable force in the commerce industry. 

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. At Coupang, every day is filled with the excitement of building, you will see yourself, your colleagues, your team, and the company grow every day.   

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and challenge traditional tradeoffs. Join Coupang now to create an epic impact in this always-on, high-tech, and hyper-connected world. 

Role Overview:
As a Senior Product Designer, you will be responsible for solving customer pain points in a rapidly changing business environment. You are expected to own the entire process of product creation, from ideation to the final development, based on the design thinking process. You are proficient at creating user scenarios, user journeys, wireframes, and UI designs and prototypes. You have the ability to understand business requirements and provide design directions using qualitative and quantitative data. To achieve this, you will work with various teams including development, Product Manager, marketing, legal, and HR teams and coordinate work. Furthermore, you will contribute to establishing and executing large and small projects and strategies that are necessary for the business to grow and lead the cultivation of the team culture and the establishment of processes.

What You Will Do: 

• Lead the overall design projects while communicating with Business, Engineering, and Product teams.
• Be proactive in establishing product vision and roadmap and play a strategic role in decision-making processes.
• Improve processes more efficiently through collaborations with other design leaders of Product UX teams.
• Set a priority for improvement directions by identifying and analyzing problems of the current products and services.
• Assure design quality and suggest directions for improvement.

Essential Qualifications

• BA in Graphic Design, Interaction Design, Industrial Design, HCI, Computer Science, Psychology, or equivalent degree/experience
• Excellent portfolio of typography, interaction design, visual design, and user research
• Ability to skillfully utilize design tools such as Figma, Sketch, Zeppelin, or Adobe
• 5+ years of experience in product design
• Experience in leading other designers in the team level projects
• Experience in building the overall strategy of projects and creating the basis of deliverables
• Excellent communication and storytelling skills

Preferred Qualifications:

• Experience in working and collaborating with diverse teams in a rapidly growing environment
• Experience in launching a project from scratch by utilizing insights earned from UX research
• Ability to analyze data and reflect the result in the design
• Experience in implementing/managing complex projects while leading various stakeholders
• Extensive knowledge of e-commerce enabling a multi-dimensional understanding of customers, sellers, and business
• Ability to show commitment at work and exert leadership

Recruitment Process

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have

submitted false information as part of the application process.

• Coupang does not discriminate against disabled applicants or those with veteran status.
• We are proud to offer equal opportunities for all applicants.

Privacy Notice

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice is located below. https://privacy.coupang.com/en/land/jobs/