Pinnacol Assurance does just one thing, and does it better than anyone: provide caring workers’ compensation protection to Colorado employers and employees. And while we may be a little biased, we believe that our work shapes communities and changes lives.
We have big hearts and love big ideas. We’ve been around for more than 100 years, but don’t let that fool you. Pinnacol is committed to taking care of Colorado employers and workers in the most innovative ways. We celebrate continuous improvement, new ideas, compassion, teamwork, integrity and excellence.
With our number one priority to keep everyone safe, along with the heart of Pinnacol’s “culture of caring” to do what is right and not what is easy, we’re currently having our team members work from home. But we’re still making time for fun with virtual events like virtual painting classes, virtual yoga and Zumba classes, and virtual happy hours!
What you’ll do:
Utilize underwriting expertise, communication and problem-solving skills to create a preeminent experience for our customers, while ensuring that workers’ compensation insurance policies are underwritten profitably, fairly and accurately.
What you can expect:
Customer Advocate
• Educate and guide customers through the complicated world of workers’ compensation
insurance, ensuring that their policy is written accurately and, just as importantly, that they
understand it.
• Partner with our agents to identify and implement opportunities to reduce costs for our
customers.
Innovator
• Collaborate with our product team to identify and share customer pain points, helping drive
solutions that decrease cost and continually improve customer satisfaction.
• Assist with continually improving internal processes with a strong emphasis on Lean
methodology and philosophy.
Decision Scientist
• Use data analytics and pricing tools to appropriately price workers’ compensation policies
and identify actionable insights for customers.
• Collaborate with our data science team to develop new reports and models intended to
drive pricing accuracy.
• Utilize workers’ compensation knowledge to review applications and policies, ensuring that
exposures are classified correctly and accurately priced, while following NCCI rules and
state statutes.
Sales Executive
• Leverage sales techniques to build long-term relationships with both customers and
agents, guiding them through the sales process, and adding value to their business
through the creation and use of commercial insights.
• Proactively develop and pursue leads to achieve new business goals.
ADDITIONAL DUTIES:
• Participate in customer worksite visits, agency visits and other key business meetings
• Participate in Lean activities to promote continuous process improvement
• Serve as a trusted underwriting expert on projects and committees throughout the organization
• Perform other duties as assigned
What you need to be successful:
In addition to the competencies outlined below, a successful candidate will have two or more years
previous experience working directly with customers and be comfortable operating in a sales
environment. Bilingual is a plus. Five or more years underwriting experience required.
Competencies
Interactive Communication - Communicates complex issues clearly and credibly with widely varied
audiences; overcomes resistance and secures support for ideas or initiatives through high-impact
communication
Strategic Thinking - Systematically solves problems and anticipates customer pain points, expectations
and needs; collaborates with team members to devise solutions to solve complex challenges
Impact and Influence - Uses rational and emotional approaches to comfortably drive negotiation with
customers and agents
Initiative - Goes out of the way to complete a job; has a relentless drive to achieve results
Customer Focus - Genuinely cares about our customers and the Colorado business community;
empathizes with individuals of all backgrounds and situations, with a positive, solution-oriented mindset
Expertise - Independently navigates high complexity underwriting scenarios and key stakeholder
relationships
Developing Others - Enthusiastically provides formal mentorship for team members seeking to grow
their underwriting expertise
When we find the right person, we try to put our best foot forward with an offer that excites you. We consider what you’d like to be paid, the skills and experience you bring, what similar jobs pay in the Denver area and make sure there’s equal pay for equal work among those you’ll be working with. The compensation amount for this role is targeted at $84,900 to $89,200. Final offer amounts are determined by multiple factors including your experience and expertise and may vary from the amounts listed above.
Want to love your work? Apply today!
Pinnacol is committed to working with and providing reasonable accommodations to applicants with disabilities. To request assistance with the application process, please email [email protected].
This posting will close 14 days after being published; September 29, 2024
