Sr Systems Engineer

As a member of the EUS Workstation Vulnerability Remediation team, Sr. Systems Engineer will report to the Manager – Endpoint Vulnerability Remediation and will be responsible for day to day operational support with timely rollout of security patches, ensuring 100% compliance, drive and implement automation efforts on both Windows and Mac environment.

Essential Functions:

• Create software packages utilizing Bigfix, JAMF and SCCM
• Understands, follows and implements best practice methodologies for monthly OS patching and vulnerability remediations of 3rd party software’s in the environment.
• Design and implement automated solution that take advantage of technology advances, allow cost reduction, standardization and commoditization.
• Drive innovation and collaboration with Operations partners globally to reduce redundant work and improve efficiency.
• Improve processes and support methodologies by assessing need and requirements.
• Manage, triage and drive resolution of Operations escalations. Be predictive, and drive reduction of those same escalations.
•  Act as the point person for Exception Management/requests
• Willing to cover and support U.S. business timings extensively

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Basic Qualifications
• 2+ years of relevant work experience and a Bachelors degree, OR 5+ years of relevant work experience

Preferred Qualifications
• Relevant work experience or a Bachelor's Degree in Computer Science or related technical discipline is required
• Strong technical proficiency in Windows and Mac OS is required
• Technical hands on packaging skills, ideally in multiple technology stacks like Bigfix, SCCM, JAMF
• Team player and passionate for contributing to a culture of innovation and flawless execution.
• Demonstrated ability to drive technical initiatives and identify opportunities for improving end user technology.
• Solid technology background in Compute and Deploy/Release
• Understanding of workstation deployment and configuration technologies. Implementing in a highly secure environment is a plus
• Excellent verbal and written communication skills
Preferred Qualifications:
• Experience working with a shift-based, geographically distributed team is preferred
• Hands on experience developing and automating solutions for Mac and/or Windows platforms
• Experience using vulnerability assessment tools like Qualys, Fortify, Appscan or other assessment tools preferred
• Expertise in PowerShell (or) other scripting languages

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.