Job Summary
As a Technical Program Manager, you will work closely with members of multiple business teams to help define, streamline, design and analysis data to build business requirements and then work with Global Technology Services teams to articulate requirements, further perform functional & technical data & system analysis, drive engineering to implementation. In addition, the ideal candidate must possess a high degree of collaborative skills, and the ability to communicate effectively on many levels.
Key Responsibilities
- Strong functional & technical analytical & design capability to understand Common & shared platforms, infrastructure, & services with underlying data.
- Should be able to dive deep to come up with new service & infrastructure scenarios that helps solving systems bigger problems by simplifying our services & infrastructure and help increase productivity & efficiency or every system and service in the company.
- Solid Data Center, Compute, & Network Infrastructure experience
- Strong blend of technical, business, and program management experience that enables seamless communication across teams, project execution and great customer reach.
- Own, manage and deliver multiple large scale, complex programs across organizations with ease of simplicity, taking teams along to the path of success.
- Creates, evolves, and communicates specifications for feature areas that enable cohesive, compatible, iterable scenarios that span multiple feature teams and enable a durable multi-year vision.
- Should be able to come up with scenarios and business requirements by analyzing data and business needs.
- Excellent cross-group collaboration and communication skills
- Strong problem-solving skills, analytical capabilities, and attention to detail
- Strong cultural change management experience
- Identify, Propose and Implement ongoing data strategy and drive data quality improvements
- Establishes, enables and improves systems to manage product feedback from customers to resolve issues.
- Reviews and contributes to ecosystem design.
Qualifications
Skills
- Bachelor’s degree in Computer Science, and 15 to 20 years related work experience. Master of Business Administration with technology as a core component preferred.
- A minimum of 10 years of project management experience preferred.
- PMP or PgMP highly desired.
- Expert‐level knowledge of project and change management, methodologies, techniques, processes (e.g., Project and Portfolio Management Methodology – PPM).
- Budget, cost and profitability management skills.
- Knowledge of resource management tools.
- Ability to influence without authority.
- Flexible, adaptable and resourceful when managing changing timelines and multiple deliverables.
- Demonstrated ability to plan and execute technology projects and system implementations effectively
- Management skills with demonstrated experience in managing multiple projects simultaneously.
- Motivated to build relationships at executive levels with technology, solutions, customers and vendor groups.
- Ability to prioritize competing responsibilities in a matrixed environment
- Proven problem solving and negotiation skills in multi-party situations
- Exceptional communication skills, executive presentation skills, relationship building skills and the ability to influence at all levels of the organization
