What We Strive For
At Strive Health, we’re driven by a purpose: transforming the broken kidney care system. Through early identification, engagement, and comprehensive coordinated care, we significantly improve outcomes for people with kidney disease, reducing emergency dialysis and inpatient utilization. Our high-touch care model integrates with local providers and uses predictive data to identify and support at-risk patients along their entire care journey. Recognized with ten prestigious workplace awards, including LinkedIn’s 2024 Top Startups in Denver, we’re setting a new standard in kidney care. We embrace diversity, celebrate successes, and support each other, making Strive the destination for top talent in healthcare. Join us in making a real difference.
Sr. Quality Assurance Specialist
What We Strive For
Strive Health is built for purpose — to transform a broken kidney care system. We are fundamentally changing the lives of people with kidney disease through early identification, engagement and comprehensive coordinated care. Strive’s model is driven by a high-touch care team that integrates with local providers and spans the entire care journey from chronic kidney disease through end-stage kidney disease, leveraging comparative and predictive data and analytics to identify at-risk patients. Strive Health’s interventions significantly reduce the rate of emergent dialysis crash, cut inpatient utilization and significantly improve patient outcomes and experience. Come join our journey as we create THE destination for top talent in the healthcare community and set a new standard for how kidney care should be done.
Why We’re Worth the Application
What You’ll Do
As Sr. Quality Assurance Specialist, you will support the Patient Services Center (PCS) by ensuring that there is integrity in the overall enrollment process. Through coaching and supporting PSC Senior Associates as they audit calls, both live via shadowing sessions and recorded calls, auditing system documentation, supporting the development of coaching plans, and individual 1:1 coaching of agents, this role is an integral part of the Strive Health Enrollment/Operations team.
This role also supports Strive Health’s Kidney Hero teams and other market operations members by Creating and managing call audit scorecards and processes, works with the Quality department in QA initiatives, supports PSC Operations by leading meetings, innovating to improve quality in the overall department functionality and most importantly representing our Core Values in our everyday approach to quality and data integrity as a member of the leadership team. This work is highly visible to C-level leadership and offers opportunity for rapid career progression.
The Day to Day
Minimum Qualifications
Preferred qualifications
About You
Annual Base Salary Range: $28.00 - $32.25
We care and support our strivers holistically by providing competitive compensation and a comprehensive benefits package, including:
Strive Health is an equal opportunity employer and drug free workplace. At this time Strive Health is unable to provide work visa sponsorship. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Please apply even if you feel you do not meet all the qualifications. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [email protected]