Team Summary
Visa’s Vision is to be the best way to pay and be paid for everyone, everywhere. We partner with over 16,000 financial institutions globally to build superior payments products and experiences that enable customers –consumers, businesses, large corporations and governments - to pay or be paid.
A unique opportunity exists to join Visa Vietnam & Laos market team, one of the fastest growing commerce and digital payments ecosystems in Asia Pacific. Strong economic growth, rapid social and demographic change, complex payments regulation, intense competition and the swift acceleration of digital commerce make these markets some of the most exciting in the world.
What a “Sr. Sales Manager” does at Visa:
The “Sr. Sales Manager” will play an essential role in managing, developing and growing Visa’s business with focus on managing relationship with Visa Clients in Vietnam and Laos. In this role, you will be the primary contact for small institutions, addressing inquiries, solving problems and freeing up resources from country-specific sales and functional areas to nurture and expand business with key clients and stakeholders.
You will also be responsible for generating leads, executing sales initiatives and implementing business development and portfolio management strategies in continuous collaboration with Sales and Cross Functional Areas. This alignment ensures our activities are in line with country, regional and global strategies.
Digital Sales is the next step in the evolution of our sales and service approach within the region. In this role, you have an opportunity to reshape and renew how we take care of our clients who we manage on a portfolio basis. You will also have a critical part in supporting the initiatives across geographies and functions to optimize our sales approach.
The role is based out of Hanoi, Vietnam. Business travel between Hanoi, Ho Chi Minh City and Laos will be required. The role will report to the AP Head of Digital Sales, with dotted reporting line to Head of Sales for Vietnam & Laos.
In this role you will:
- Serve as the primary in-market "Account Owner", managing end-to-end account relationship, providing day-to-day support and executing sales initiatives.
- Contribute to achieve Visa Business Goals in alignment with corresponding countries’ strategies and priorities, while leading business and relationship development with assigned clients, aligning objectives, priorities and resources.
- Collaborate with country teams to secure key deals and generate leads for Visa Clients, according to market coverage.
- Understand the Financial Institution's stakeholder, business and payment strategy across all product platforms. Segment clients under Digital Sales to determine prioritization of engagements and delivery.
- Develop and execute business plans to increase sales volume and market share. Identify and pursue new business opportunities for Visa Clients.
- Foster productive relationships within the client organization and Visa, understanding their decision-making process.
- Expand existing relationships and partnerships through the selling of Visa products and services, utilizing a consultative sales approach.
- Proactively provide feedback and drive improvement of existing processes and activities.
- Ensure business continuity by responding to client's requests in a timely manner when a team member is out of office.
- Document opportunities and initiatives in Microsoft Dynamics in an appropriate, consistent and timely manner.
- Comply with internal controls and record-keeping, developing an understanding of Visa rules, policies, processes, and procedures.
- Continually review the payment landscape and recommend, develop, and implement new approaches to growing Visa's business.
What you will need:
- Minimum of a bachelor’s degree or equivalent with 10-12 years of work experience.
- Excellent negotiation skills for business agreements and managing relationships and high level of curiosity to learn Visa products and services.
- Hands-on approach to directly manage end-to-end client relationships & internal Visa stakeholders, directly working on required tasks
- Ability to create and deliver compelling presentations, including Client Business Reviews, to all client levels
- Proven ability to multitask in a fast-paced environment with efficiency and professionalism with demonstrated problem-solving skills and strong business acumen.
- Excellent communication skills, both verbal and written, in English and Vietnamese
- Adaptable to a dynamic and complex working environment, with a strong desire to learn and execute effective sales strategies for new payment products and services.
- Ability to operate effectively and efficiently with minimal supervision in a fast-paced
- Highest standards of ethical conduct and integrity.
- Proficiency in Microsoft Office and other key work productivity tools.
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
