GLOBAL ENABLEMENT TEAM (GET)
GET Enablement is an instrumental function in developing key skills in the field to provide exceptional experiences and value to our customers. GET equips sellers with relevant programs, training, resources, and tools to provide best-in-class digital transformation in the market. We help sellers develop skills, knowledge, and high-performing habits that help our customers achieve success faster, smarter, and more effectively.
The Enablement Business Partner (Sales EBP) plays a critical role in developing key sales skills and competencies for our sellers and field representatives. The Sales EBP is the trusted partner to sales managers and sellers. They are responsible for providing tools, resources, skills, and knowledge necessary to improve overall effectiveness, efficiency and demonstrate differentiated value to our customers. They will also be on point to drive, support, and execute numerous regional and global enablement efforts.
The Sales EBP collaborates across cross-functional departments in the US and Latin America to deliver cohesive enablement programs at the right time. The Sales EBP designs and applies leading learning principles on enablement programs to accelerate comprehension and demonstration of new sales skills in the field.
The ideal candidate will have strong experience in advancing selling skillsets in the field, executing sales enablement programs, and the ability to drive cross-functional teams through outcome-based enablement strategies. This role requires a well-rounded individual who has excellent organizational and interpersonal skills as well as a proven record of accomplishment in leading sales enablement programs.
Responsibilities
· #1 Be the trusted enablement business partner to of sales leaders and sellers in the field
· Provide sellers with relevant knowledge, skills and tools to achieve sales objectives/priorities
· Advocate for the sellers/learners and global enablement programs
· Represent enablement in sales meetings/calls (QBRs, All-Hands, etc.)
· Drive awareness of global and regional enablement programs
· Drive feedback into global enablement programs
· Run effective enablement research and discovery
· Collaborate with the broader enablement team and subject matter experts on enablement programs, content, curriculum, deployment and metrics
· Leverage global knowledge assets to construct, deliver or facilitate enablement solution for regional specific sales enablement needs
· Reduce the noise in the field and provide clarity to relevant enablement that drives sales priorities/strategies
· Manage and communicate enablement portfolio including, launches, updates, and success metrics.
· Collaborate with cross-functional teams on enablement priorities
· Run effective enablement prioritization with stakeholders
· Build content and facilitate deliveries as appropriate
Capabilities/Experience
· years in sales enablement
· years in sales or supporting sales roles
· Ability to build trusting relationships with stakeholders
· Manage stakeholder partnerships
· Demonstrate leadership and collaborate across all levels of the organization
· Excellent communicator
· Active and empathetic listener
· Courageous, transparent and articulate communicator
· Comprehends and articulates sales methodologies and operating models
· Read and interpret sales performance reports for strengths and gaps
· Architect/Construct outcome-based enablement programs
· Ability to facilitate enablement sessions
· Ability to remain agile in changing and fast-paced environment
· High energy with positive energy and a growth mindset
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
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