Clari’s Revenue platform gives forecasting accuracy and visibility from the sales rep to the board room on revenue performance - helping them spot revenue leak to answer if they will meet, beat, or miss their sales goals. With insights like this, no wonder leading companies worldwide, including Okta, Adobe, Workday, and Zoom use Clari to drive revenue accuracy and precision. We never get tired of our customers singing our praises because it fuels us to help them continue to achieve remarkable. The next generation of revenue excellence is here…are you ready to achieve remarkable with us?
About the Team
The Engineering team at Clari is an Agile shop that practices Scrum across all of our teams. We layer in coordination practices such as Big Room Planning to stay aligned to Clari’s KPIs quarterly across sites and teams. If you love working in an Agile environment that values collaboration and continuous improvement then we can’t wait to meet you.
About the Role
We’re seeking a Senior product operations manager to join our product operations team. In this role, you’ll partner with our global R&D organization as part of the Product Operations group to help facilitate product planning, tools, processes, & meeting cadences. You will be part of the larger R&D Operations Organization at Clari, responsible for supporting our product and engineering teams. This role will support our site in Bangalore, India. It will also spend some time working on larger, cross-geo programs.
Responsibilities
- Create and leverage critical templates for the product teams
- Templates for decks that communicate strategies and roadmaps (eg. All Hands meetings)
- Templates for business cases and product meetings such as weekly business reviews
- Implement, evangelize, train, and manage tools that support the product management tool stack. (Eg: Idea management tools and processes, road-mapping tools, analytics tools, and other documentation tools)
- Help coordinate the site activities for annual and quarterly planning processes along with other Site R&D Ops leaders. (Includes helping teams prepare initiatives for quarterly planning, helping PMs with their 1-pager and business cases for annual planning, and being a point person for questions on the overall process)
- Create and leverage critical artefacts that help the product team communicate inside and outside the organization - building or helping create decks, documentation, wiki pages, and release notes
- Manage internal stakeholders through the whole feature roll-out process, including tracking, cohort definition, customer communication, and internal field enablement creation
- Drive or contribute to running complex cross-geo programs apart from the Product Operations Roadmap (Eg. Voice of the customer program or our analytics and feedback support for product lines)
- Gather and operationalize all customer and internal feedback
- Coordinate interlocks with other departments to drive, collect, and operationalize feedback (such as customer feedback, feedback on processes, strategy, and plans)
Qualifications
- 4+ years in a similar role or has worked in Product Management or Program management in R&D
- Deep understanding of the product development lifecycle and experience with a SaaS solutions provider
- Experience scaling product management teams through various processes and tooling
- Experience coordinating teams and processes in a multi-geo environment
- Strong communicator, written and verbal, with good presentation skills
- Data fluent: can help with product manager needs to gather and present data: Customer usage, Product telemetry, Business data, market data
Perks and Benefits @ Clari India
- Flexible working hours and hybrid work opportunities
- Life and accidental coverage
- Mental health support provided by Silver Oak Health
- Pre-IPO stock options
- Well-being and professional development stipends
- 100% paid parental leave
- Discretionary paid time off, monthly ‘take a break’ days, and Focus Fridays
- Focus on culture: Charitable giving match, plus in-person and virtual events
You’ll often hear our CEO talk about being remarkable. To Clari, remarkable means many things. We believe in providing interesting and meaningful work in a nurturing and inclusive environment. One that is free from discrimination for everyone without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, or veteran status. Efforts have to be recognized. Voices have to be heard. And work-life balance has to be baked into the very fiber of the company. We are honored to be recognized by Inc. Magazine and Bay Area News Group as a best place to work for several years running. We’d love to have you join us on our journey to remarkable!
If you feel you don’t meet 100% of the qualifications outlined above, we want you to apply! Clari believes in hiring people, not just skills. If you are passionate about learning and excited about what we are doing, then we want to hear from you.
Clari focuses on culture add, not culture fit. One of our values is One with Customers, and we know we can serve them better when we involve as many different perspectives as possible. Our team is made stronger by what makes you unique, so we hope you’ll bring your whole self to the job.
