Sr. Product Manager, Visa Online Platform

The Sr. Product Manager, Visa Online Platform in the Client Services division will be a member of the platform team that is responsible for shaping the platform’s product strategies as well as the development and rollout of new Visa Online product capabilities. 

Visa Online is the go-to platform for clients to do business with Visa - it provides secure access to important Visa content and services for our clients and Visa employees around the world.

This position is based in Foster City campus and will report to Senior Director, Product & Operations, Visa Online. This individual will work as part of the team that leads the strategy, development, rollout, and ongoing management of Visa Online platform and all supported services.  They will work primarily with other Client Services teams, but they will also collaborate with legal, finance, IT, and other functional areas.

Our product managers are highly visible agile leaders, building bridges across Visa to ensure products are effectively developed, integrated, and deployed with quality and on time into our production systems.

A strong candidate will have a solid experience in product management, agile SDLC, cross-functional team leadership, as well as superb skills in communications, business analysis, problem-solving, coordination, process excellence, and change management. The ideal candidate ensures things get done with customer first mindset. The ideal candidate must have a 'make it happen humanely' attitude.

Key responsibilities include:

• Work with VOL product, CIT, CS leadership to develop product roadmaps which align to business objectives stacked by priority and resource availability.
• Work with business and technology subject matter experts to define scope, create estimates, develop budgets, and produce documentation needed for product development.
• Provide timely and accurate status to relevant stakeholders, hold regular cross organizational management briefings.
• Lead boldly and utilize hard and soft skills to influence participants of all levels towards the common goal.
• Proactively identify and mitigate risks and issues.
• Identify and manage dependencies and impacts 
• Facilitate development of solutions that automate the release cycle from code check-in to deployment.
• Drive improvement in overall efficiency and reliability of agile product development.
• Adopt agile processes with a constant improvement mindset.
• Create new business frameworks for helping Visa to penetrate new client segments in countries across the globe by changing Visa Online capabilities.
• Work on the data analysis to determine strategies for future changes and make detailed recommendations to management.
• Propose pricing for Visa Online platform. Set up tracking for proposed pricing to understand its impacts.
• Assist in providing support to Visa employees around the world who have questions about Visa acceptance rules and processes.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Basic qualifications:

• 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD

Preferred qualifications:

• 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a Ph in CS, Business Management
• Bachelor’s degree in Computer Science, Electronic Engineering, or related technical field, followed by 7 years of progressive, post-baccalaureate experience in job offered or in a product management-related occupation.
• Strategy development.
• Global product development.
• End to end product lifecycle management.
• Stakeholder relationship management.
• Data analysis and validation.
• Product testing.
• Develop go to market and pricing strategy.

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 132,900 to 214,150 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.