Sr. Product Manager, Client Admin Tools

• Develop and communicate a clear product vision and strategy for our support tools in alignment with product and company goals
• Deeply understand customer needs, product requirements, and industry innovation to drive the product vision and strategy, maximizing business and customer impact.
• Collaborate with relevant product and engineering teams to develop product plans that execute on the product vision and strategy, helping our engineering teams understand what problems they need to solve.
• Stay up-to-date with industry advancements, influence their direction, and conduct thorough analyses to decide whether to buy or build solutions, making decisions that are based on getting the best return on investment.
• Use your strong problem-solving and decision-making skills to address technical and strategic challenges in innovative ways, using data and intuition to make strategic choices when things are unclear or complex.
• Lead and participate in sprint planning, backlog grooming, and daily stand-ups to ensure a steady flow and success of the team’s work.
• Promote a work environment that values metrics and encourages high-quality experimentation, setting high standards for measuring product success.

Continually seek feedback on all of our internal and external processes, always searching for opportunities to drive constant improvement.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Basic Qualifications
12 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD

Preferred Qualifications
9 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD
•5+ years of experience as a Product Manager with at least 2+ years of domain experience
•Bachelor's degree in relevant field (e.g. science, engineering, computer science, Information Systems). Advanced degree is a plus.
•Proven track record of managing and evolving a product portfolio and/or driving product vision and strategy
•Ability to collaborate with engineers in developing technical architecture, as well as leading commercial conversations with clients and vendors.
•Strategic thinker who can connect customer use cases to technology solutions and think holistically about the end-to-end experience
•Comfortable applying a combination of qualitative and quantitative methods to define success
•Leverages product intuition and judgment to solve problems and make decisions without perfect information
•Curiosity to learn new domains, keep up with industry innovation, and constantly ask ‘why’
•Excellent communication skills, timely communication with clear expectations

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.